NM
Ntswaki M
Active since Feb 2015
8
Reviews
0
Industries
Reviews
8 reviews13 months ago
Poor service
Subject: Poor Service at Bidvest Slow Lounge Dear Hello Peter, I’d like to formally complain about the service at the Bidvest Slow Lounge as a Nedbank Private client in both Durban 17 March 2025 and Cape Town airports 20 January 2025. The staff treated me as if they were doing me a favour, and when I lost my card and used a temporary one, they failed to mention that I could use my credit card instead to tap for access. It felt like they didn’t care about their customers. Thank you for addressing this issue. Best regards, Ntswaki
0 replies
25 months ago
Complaint Regarding Contract Fees Discrepancies at Eduvos Pretoria
I am writing to express my frustration with Eduvos PTA regarding significant discrepancies in contract fees between my daughter ( 8VV8YJK74) and another students doing the same degree. Despite numerous attempts to resolve the issue directly with the institution, we have encountered roadblocks and have been unable to reach a satisfactory resolution. Specifically, Eduvos Pta has failed to provide clear answers or assistance when addressing the discrepancies in fees. We have been referred to multiple staff members ( Nhlanhla, Tendai, Tshegofatso, and finally Titus) within the institution's finance department, yet each interaction has left us without a resolution. Additionally, the institution's lack of transparency and accountability regarding these fees has caused undue stress and financial strain on my daughter and our family. I have contracts, fee statements, and records of communication I had with Eduvos Pta. I kindly request your assistance in escalating this matter and ensuring fair treatment for all students at Eduvos Pta. Your intervention would be greatly appreciated in facilitating a prompt and equitable resolution to this issue. The last communication with Titus was that we need to log a case which my daughter did on the 12 March but nothing has been communicating with us all what they do is send the statement requesting payment. Thank you for your attention to this matter
53 replies
72 months ago
Bad Service
I bought Audi Q5 in May 2015 at Audi Hatfield from Sales Person Ursula Pienaar and the contract is ending May 2021, the motorplan state that my car will be serviced until 5yrs/115 000km. My car has been serviced at the Centre by Technician Pieter for all the 15000 intervals up until May 2019 when it was 103000km and the this year March my car clocked 115000km and due to Covid 19 I couldn’t arranged for my car to be serviced until the 12 May 2020 when I call the Centre to make a booking and I was told to bring the car on the 16 May 2020. My husband drove from Witbank where we stay and brought the car to Audi Hatfield and Marius the technician told him my car need to be serviced for 120000km as it’s on 117000km and I need to pay +- R11000 for major and brake pads. My complain is my car istill under motorplan and I confirmed that with Ursula and she promised that she will sent the technician my file and I must rebook it for 115000km service which is the last service before the major service but the response I got from the technician and the Manager in charge was that I have to pay which is unfair. Please can you assist me as I use my car to go to work as an essential worker Ntswaki Masango Registration : 000NBM MP Audi Q5 0764893321 bmanota44@gmail.com
0 replies
124 months ago
Cancellation of contract without my knowledge
I was a client to Miway since June 2015 and August I had an accident and my car was written off and they settle it. October 2015 I bought a new car and take miway insurance and December and January I realise that the premium was not taken and when I enquire they say I have cancelled but I do not remember cancelling my insurance. On the 03 February I enquire and requested them to renew my policy and they told me I am a high risk they cannot assist me.
75 replies
125 months ago
Cancellation of cession
Complaint 7007485721 Account no 214915999 has not yet been resolved, I have been trying to get hold of Olla but till now I haven't find her on the landline provided. I have sent cession forms that I have received from my insurance am still waiting since 28/12/2015. do I have to wait other 3months to get response.
0 replies
126 months ago
Cancellation of cession
We have a bond with standard bank (214915999) and there is a cession done through liberty, around July we took a life cover and wanted to cede part of it with standard bank and to cancel the one they have arrange through liberty. On the 21 September I wrote a letter of cancellation ref (7006918804) , I got response the letter must be signed by both partners that was done on the 27 November again I got another respond I must write another letter and sent schedule of new life cover did that on the 09 Dec and they still want other documents of which on the 08 before the last letter I ask if they will need more documents and information they said no. Its been 4 months of passing the buck.
75 replies
131 months ago
reporting of claim
On the 22 July 2015 I had an accident around 7
75 replies
136 months ago
claim complain
I report an accident on the 08 Feb till today the 16 Feb I have not receive any feedback unless if I call and now it's been a week they are still waiting for Accident Report from the police station, Gloria is always busy she does not come back to you even if you left a massage, this is really bad service
77 replies
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2 Star
5 (62.5%)
1 Star
3 (37.5%)