Active since Mar 2015
I would rate this place negative if it were possible. Quick to take my money 18 months ago, and I still have nothing to show for it. They ignore emails, the ones they do respond to are totally meaningless, promises they simply do not fulfil. I've taken the case to the CGSO and will see what happens. For your own peace of mind, do NOT use them.
Do NOT order from this company. Looking at the other reviews here, many people share that view. They were quick to grab my money in November last year, for which I still have not received anything I can show. I've been promised a refund months ago, which has not been forthcoming. If and when they respond to my emails, I get brushed off with some lame excuse. I am going to look into options to lay charges of fraud against them.
Do NOT order from this company. They are fraudulent thieves and refuse to respond to emails with any sense. The promise a refund, it has yet to materialise. I shall contact my banks fraud department tomorrow and request that my credit card payment, made in March 2021 with nothing to show for it, be reversed. The worst experience imaginable. Avoid!
Do NOT order from this company. They are fraudulent thieves and refuse to respond to emails with any sense. The promise a refund, it has yet to materialise. I shall contact my banks fraud department tomorrow and request that my credit card payment be reversed. The worst experience imaginable. Avoid!
I have submitted three requests for a quote on vehicle insurance on Santam's website in as many days. Not a word from them yet. Are they interested?
Guys, check your till slips before you leave the shop. In the past week, i.e. since Monday, I've been overcharged compared to the marked price on the shelf on three occasions. Once, R11, then R2 and today R1. Now, you may think who's going to bust a gusset for R1, but it is the principle. Please check you slips before you leave the supermarket.
I've been a loyal Mweb subscriber for more than 12 years now, first ADSL and then, last year, to cut costs, I opted for the LTE service, which more than meets my current needs. After some falling and getting up (Mweb's side), I got my 2-yr contract, outsourced to CellC. Earlier this year I was informed that this service would be discontinued, in my case, as at 31 December 2019. I opted for the Telkom LTE, because I don't want to pay the extortionate fibre price offered via Vuma. Things started going bad again. They announced a delivery date in October, I told the courier company I won't be here etc. You know the rest of the story - couriers still turn up at my door while I was away. Things went from bad to worse. I had spoken at length to one of their agents (on share call), who then told me she was connecting with the appropriate department. The line went dead. This after 20 minutes on the phone. In the end, I opened a query via my Mweb account on their site on 2 December. Earlier this week, I checked and found the query had been 'closed' without anyone contacting me. I wrote again, twice, and have not heard a word from them. I'm generally a loyal customer, I don't hop round from one 'good deal' to the next. But this really is the pits. If this is the way they treat a 12-yr-long customer, I want nothing further to do with them. Shame on you!
I've been using Books Galore for almost 12 years now and have always been very happy with their friendly service and well-informed staff. It has also exposed me to books that I would probably never have come across, and I believe it fulfils a wonderful community service, especially for people who cannot afford new books, and people who cannot otherwise access the main bookstores. However, lately there has been an enormous jump in the book prices - literally with the average more than doubling, en coming close to prices charged by Bargain Books or even the main bookstores for new books. Although I appreciate the ever increasing costs, I wonder whether this is quite justified. For example, the business doesn't really have transport expenses as clients bring and take the books themselves. So I wonder if a downward review of the steep increase is possible to allow for greater turnover of stock. As things stand now, people who can afford it will rather go out and buy a new book and then return it to Books Galore for some credit which, in the end, is going to grind the business down. That would be a great pity for all of those who have used the place with so much pleasure over the years.
Kudos to Food Lovers Market who've put their money where their mouth is. They don't sell plastic shopping bags anymore, only paper or the synthetic ones. Now I wish they'd also get rid of the plastic bags for vegetables and stuff - I (re-)use light paper bags and the work perfectly. Also, less plastic wrapping for the veg. It's time PnP, Spar and the others follow suit. Even though they have posters up everywhere telling us to rethink, they still dish out plastic shopping bags like there's no tomorrow. Thanks to FLM for taking the lead. I won't even mention WW.
On 31 May I cancelled my elderly mother's ADSL/internet on her landline, using the Telkom website - no other option. I selected ADSL/internet under the options. Received confirmation by SMS, giving me two reference numbers, one for INT (internet) plus one for the landline number. I then received 13 SMSs throughout the night, every hour, to confirm. On 2 June I called Telkom from my mother's landline, explained to the agent I spoke to that under no circumstances must my mother's phone line be cancelled. She doesn't use a cellphone, so it's her only outside connection. I gave her both the reference numbers and she assured me that the phone line would not be cancelled. I was not given a reference number for that call, but the agent gave me her name. Lo and behold, yesterday my mother's phone line as cut off. Where does one go to in a case like this? The service is useless, and will my mother get to keep her old number? Unbelievable that a state-owned public entity can be in a position to deliver such a non-service!
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