Active since Mar 2015
Ass. Number: 2771892 I bought the Bennet Read 22l air fryer oven from Makro Centurion on 2/3/22. The temperature is not correct, if set on 250 deg, when tested it reaches only 180 deg. This was noticeable, as the food was still raw. I returned it to Makro Centurion on 13 April 22. I was told it has a '14-day cashback' policy, and they took it in for 'assessment' even though I told them that it was not according to the Consumer Protection Act. On 4 May I went to check, it is still not back. This is unacceptable. Then wrote to Makro HO, with my complaint. "I spoke to your manager and again referred him to the Consumer Protection Act, but all he would say is that he will follow up the return. " Of course I have not heard anything. Makro HO said they would investigate, and still nothing today. I went to Makro again, not back yet. I want a replacement immediately and without delay please. Kind regards Frank C Baker
We went as a family to celebrate a birthday. I really would recommend this place very well priced friendly and service 1st class. Food is of a very high standard big portions and extremely tasty
I had a Beame unit fitted to my car as recommended by my insurer. Now that I want to test unit they don't answer phone at all. How are you supposed test and if you have an emergency with no response what good will it be
I have found that if you still have minutes and data left on your contract at the end of the month Cell C just takes it away and you loose it. Been to the branch they just say its the new rules and there is nothing they can do about this. Why cant they carry it over it is just another way of legal theft to the consumers. Logged a complaint at ICASA but they don't even bother acknowledging complaint
I have a 6-month contract at Mweb, supplying data and the adsl line. The download speed average around .10kb - that is ---- POINT 10! We have logged hundreds of calls since this (non)service started, and everyday it is the same. We are bounced between Mweb and Telkom (another NON-service company) and it seems both of them are INCAPABLE of fixing the problem. Last week I emailed their 3 different sections: billing, customer and technical services, asking to escalate my problem to a senior manager. This simply did not happen - this query does not get past a call centre agent. This rates as THE most pathetic service I have encountered in a long time!
It is a week later that I logged a complaint on Hello Peter. Have received 5 calls promises. Explained to them the problem, 2 ref numbers. A lady came Saturday tested the line and told me its a cable fault and that it would be reported. Still no feedback. What is it with Telkom. Cant they fix a problem. My ADSL is still slow. In fact its even slower than last week. Please Telkom make an effort to get it fixed now. It is supposed to be a 2 meg line running at 30k.
I have an ADSL line. The speed should be 1 meg I have recently upgraded to a 2 meg line. My average speed is 25k. This has been going on now for more than 6 months. My service provider logs a call to Telkom. I get a call from Telkom asking what is the problem. I explain it to them and they say OK they will fix it. A day later I get an SMS saying fault rectified reply YES/ No. I reply No. When I follow up the call has been closed. I then complain again and the call gets escalated and the whole process is repeated. Is there really no one at Telkom that can fix the problem or are they just not interested. If you should pay even one day late they fine you. Surely we should be able to refuse to pay for this bad service. My newest ref No is 8ATK200215. I dont know if this call is even open. Please Telkom fix this problem. You advertise alll the wonderful specials on ADSL that you have rather fix the problems and word of mouth will advertise for you free of charge.
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