Schalk van der MErwe

Active since Mar 2015

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Reviews

3 reviews

92 months ago

Roadside assistance - Great service

Phoned discovery this morning for roadside assistance, Simon Ngoepe assisted me. Was sorted within 45min. Very professional and friendly. Clearly communicated the process and followed up with various phone calls. Welldone!

105 replies

Netcare

135 months ago

Consolidate your accounts!

My Kid broke his arm a couple of weeks ago, I have a medical aid but usually pay cash when it comes to emergencies. I believe that Nedcare can sort out 80% of their bad dept if they are willing to consolidate all the accounts that takes place in the the building. The problem is that the hospital, radiology, doctors etc all have separate accounts and you cant pay for everybody at the hospital. The result is that some you have to pay their and the others you receive an invoice, resulting in the accounts department to phone for payments. I understand that the building is one compony and the doctors etc different entities, but from 'n customer perspective....I go to hospital to get a service from the hospital and in the end have to pay 4 or 5 different entities. Make it easy for customers to pay and you will make it much easier for your YOURSELF!...and make more money!

76 replies

Vestoration

135 months ago

Worst Customer and service experience

I've booked in my Vespa to be assembled and fixed in Aug 2013. To make a very long story short, after a year the bike was still not in working order. - According to me he is not trustworthy. (After assuring me numerous time that the bike was fixed....a problem always pops up and I had to call him after the delivery date to ask why he did not deliver the bike - does not even have the decency to call you to say he wont deliver...this happend at least 4 or 5 times during the period) - He will ask you to pay most of the invoice upfront to help him out with his staff and then you sit with the problems. - You are welcome to contact me - I would gladly share my story, but please be warned, stay away from this man! [Email Removed]

0 replies

Review Distribution

5 Star

1 (33.333333333333336%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

2 (66.66666666666667%)

1 Star

0 (0%)