CJ
Cherisse J
Active since Mar 2015
14
Reviews
0
Industries
Reviews
14 reviews11 months ago
Failed Order and yet No Refund from Float
This was my first time using Float, and I am extremely disappointed with the experience. Absolutely disgusting service! On 20 May at 19:50, I placed an order via the Samsung app for R37,689.06 using Float. However, Samsung has no record of this transaction. I contacted Samsung support the following morning and was informed that the order could not be traced in their system. I was advised to contact Float, as the issue appears to lie on your side. What’s made this situation even more frustrating is the lack of response and accountability from Float. Float does not answer phone calls. Float has not responded to my emails. I now have written confirmation from Samsung that the order does not exist in their system — exactly what Float requested — yet there has still been no refund or update from your side, Float. It is clear there is a serious communication breakdown between Float and Samsung, which is why I’m addressing both parties in an email to get this resolved and Samsung responded but nothing from Float. I am now formally and urgently requesting a full refund of R37,689.06, as the transaction did not result in a successful or fulfilled order. I cannot be expected to pay for an item that I did not receive — and that Samsung confirms does not exist in their system. This is theft Float! Float reference number 30407– Please urgently process the refund and respond to the emails and get more call centre staff, how can a company never answer their phones.
116 replies
15 months ago
Brilliant service an...
Brilliant service and cares about clients safety
53 replies
15 months ago
Kagiso was brilliant...
Kagiso was brilliant in assisting us with our updated policy
53 replies
17 months ago
Disgusting slow service at Avis King Shaka
Avis King Shaka, are absolutely useless. The queue is out the door, manager walking the floor and laughing. She doesn’t apologize for the wait. She finds it amusing that people are waiting. First and last time using them! Absolutely disgusting. They also installing computers and manager laughs and says wrong time but hey. No customer service anymore
56 replies
17 months ago
Highly Recommended Wood Repair Services by Wood Doctor
I highly recommend Wood Doctor! The team is absolutely wonderful—hardworking, dedicated, and committed to completing each job on time with meticulous attention to detail. They repaired my wooden frames with a high level of professionalism, ensuring everything was done neatly and expertly. Their knowledge of wood repair and restoration is impressive, and it shows in the quality of their work. If you're looking for skilled professionals to restore your wooden frames, this is the team to trust!
0 replies
20 months ago
Extremely Unsatisfactory Service and Damage to Antique Furniture -Damaged by Courier
I am writing to express my extreme dissatisfaction with the recent service we received. We arranged for the delivery of an antique piece of furniture, which was unfortunately damaged during transit. To make matters worse, we never received an apology for this incident. The situation was exacerbated by attempts to shift the blame onto us, and the call center in Durban has been unresponsive, with calls going unanswered. This level of service is unacceptable and highly frustrating. I would appreciate your prompt attention to this matter and a resolution to address both the damage and the poor service.
0 replies
30 months ago
Appreciation post to one Individual from Liberty's Complaints Resolution Specialist Department who took the time to assist us in resolving our policy claim payoutout.
I wrote a negative review/ complaint on Hello Peter against Liberty on 31 August 2023 as i was not getting anywhere with Liberty to get my claim paid out. Since writing my complaint, i received assistance from one individual (Themba Gumede who is a Liberty Complaints Resolution Specialist) who went above and beyond to ensure that our policy claim was paid out. He apologised for the delay and explained that this is not how Liberty worked, he provided his direct work email and direct work number to fast track any further queries or complaints that we had. I just want to show appreciation for his support during this difficult time for our family and let him know that we really appreciate everything he did to resolve our claim. His kindness and hard work didn't go unrecognised. He restored my faith in Liberty Life!
131 replies
32 months ago
Save your Money -Do Not Have Any Policies with Liberty Life -They do not get back to you when you have a claim
No Service received from Liberty. I have submitted all of the required claim documents on 7th July 2023 and 2nd August 20223 and each time i call and follow up, i get told that they have not received my documents or i get told they take 20 working days to review documents. I have two reverence numbers that have apparently been escalated but to no avail. My father paid his premiums monthly but when it comes to claim payouts, Liberty is non existent.
131 replies
40 months ago
BMW Northcliff Approved Repair Centre - Worst, disgusting customer service ever!
I dropped off a car for repairs a week ago and no one will or can provide me with an update. I call constantly and email and get no response. When you do call, you just get handed over to every employee who will 'transfer' you but never does. Worst, disgusting customer service ever! Insurance companies should NOT be using them.
132 replies
40 months ago
Incredible Service, Incredible Products for Personalised Bridesmaid and Groomsmen Gifts
With Love Designs SA, provide the most amazing experience! They are quick to respond to your queries, they provide high quality products and provide quick turn around times. The professionalism is outstanding and its refreshing to deal with a company of such high standards when many companies no longer care about the customer. Whether you are a Bride/ Groom looking for gifts for your groomsmen or bridesmaids or if you are the bridesmaid looking for a gift for your bride, this is the place to go! They can also personalise your gifts for you, which is an extra special touch. Thank you for your outstanding service!
0 replies
Review Distribution
5 Star
6 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (14.285714285714286%)
1 Star
6 (42.857142857142854%)