DN
Devon N
Active since Apr 2015
4
Reviews
0
Industries
Reviews
4 reviews60 months ago
NEDBANK holds your money Hostage when it suits them.
Absolutely DISGUSTING service from Nedbank. At 16:00 27/04/2021 My card was declined at the store due to "cheque account enquiry". I was also not able to access my account at the ATM but my online banking an emails indicated no problems. When I contacted Nedbank at 17:00 I was informed that my account has been placed on hold due to an outstanding FICA update. (this was after being told there is no issue with my account and me insisting there is) NO communication was made to inform me that an update was required and that my account would be placed on hold if the update was not completed by a certain date. As a consequence, I cannot access MY money and various debit orders are not able to go through. A supposed manager by the name of Sifiso told me that he would have a senior representative call me to resolve the issue. As of 10:30, no one had called so I called the help line. Only to be told that they cannot assist me unless I go to a branch. I explained that I cannot get off work, nor can I afford to wait until the weekend to access my account. Considering I was not advised that an update was required of me prior to placing my account on hold, Nedbank is essentially holding my money hostage and I would appreciate their assistance in resolving the matter urgently. I was told a snr rep would call me shortly. 20 min later, a consultant from Springfield branch calls me to inform me, 2 days after my account has ALREADY been placed on hold, that I need to come to the branch to do a FICA update. Bottom line, do not trust Nedbank. They will take YOUR money hostage.
0 replies
67 months ago
Real Estate Company
<div>An absolute nightmare to deal with as a first time buyer. **** is completely unprofessional and inexperienced. My requests to meet and go over paperwork were denied because there was no one to look after her child, (despite the fact I insisted the child would not be an issue) and I was told to forward my queries on Whatsapp instead. Every query was met with "let me just confirm with my principal" My lawyers tried several times to contact both the agent and the principal to add a condition of sale to the agreement, to no avail. Issues with the property were not disclosed upon first visit, instead I was given a disclosure form and then denied access to the property to inspect abovementioned issues before signing the OTP. I requested 1 condition of sale to be put in the agreement, which I was blatantly refused, and was eventually told that another offer had come through and that I cannot go for another viewing because "the seller will not entertain your offer, there are too many conditions" </div>
0 replies
69 months ago
MANICAA.COM SHOULD BE REPORTED TO CONSUMER PROTECTION AS A SCAM!!!
Manicaa is a joke. I placed my order on the 1st of July and got no confirmation email nothing. Eventually 2 weeks later I was informed that there was no stock of the product I ordered and an alternate was suggested, which I agreed to. Only after inquiring was I told that my order would be dispatched between the 3rd and 10th of August. To date I have not received a parcel and I only get correspondence when I inquire and threaten to go public, and even then I get stalling and excuses. When I contacted them on the Whatsapp number on their website I was asked for my banking details to give me a refund despite the fact that I did not request a refund (this raises big red flags). I just want my order! Surely in such trying economic times any business should be welcomed and refunds avoided at all costs? Furthermore, how can I give my banking details over WHATSAPP when I already suspect this to be a scam? Honestly I would give -5 start rating if possible. Worst online shopping experience ever! I cannot believe that they are still allowed to operate considering the dozens of customers that have been scammed.
53 replies
134 months ago
Communication with MTN is a joke! Cant get help!
I was supposed to upgrade on my contract with MTN yesterday. I had an outstanding amount which I paid in cash. My account was in areas due to relocating to JHB and being out of a job. As I now have a job further payments will not be an issue. <br> I tried to upgrade after making the payment and the upgrade was declined on the system. I was told to contact legal department which I did and they told me my account has not been handed over and I just needed to wait 2 to 48 hours for my account to be reactivated at which point I could upgrade. <br> This morning my account is active but the consultant at the store here in Greenstone mall tells me the upgrade is still not being accepted. <br> I have tried numerous times this morning to contact the service center but after holding for up to an hour and a half I get cut off. <br> I would like to know how I can go about resolving this issue as they tell me in store that the only way is to call the service line (808) and speak to legal but I have been trying for 2 days and can not get through again.<br>
76 replies
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