AR
Andi R
Active since Apr 2015
3
Reviews
0
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Reviews
3 reviews27 months ago
Will Morclick eventually respond if I use Hellopeter as a channel of communication?
All I would like is for Morclick to answer my email. I have noticed that they jump to respond to reviews here, whilst ignoring customers for months using normal channels. So this is simply to get someone to respond to me. I want to drop my contract to the lowest possible package due to the fact that I never receive enough internet to even log onto the bank. I also never received the installation I asked for. I am paying R1299 a month for nothing.
186 replies
29 months ago
De*****ed of bus fare
This is a con. I received instant responses to my emails during the enquiry period. Then I paid. After that I only received an email saying my payment was received and I would receive a ticket...... Then nothing. Emails asking for details and the ticket.... nothing Eventually, on the same email thread as the above, I was asked for my cellphone number. I sent my number and a lady phoned me. Within the first sentence uttered, she asked me what booking I was referring to, what name was the ticket in and what number was on the ticket. Before even asking what date I'd booked for, in fact before I could give any details, she said it was ***** on my side. She repeated this several times. ***** on my side. Someone on my side answered my mails posing as Langeberg bus diens and gave me the wrong bank account. Even though she had just gotten my phone number from the same email thread as the proof of payment email. She became very angry. Never asking me how she could help, could we still get my daughter to her graduation ceremony in Stellenbosch, let's work together on this. A man was suddenly on the phone shouting at me. An unbelievable experience all in all. I have wasted days that I could have used to get a legitimate lift as well as R620. Luckily I didn't pay the return fare as I didn't have enough money yet.
0 replies
133 months ago
SIM NOT ACTIVATED
A sim swap was requested on 14/04/2015 in Johannesburg. Since then RICA was sorted on that sim whilst in Harrismith where I live. I have also been in store to follow up about four times and on the phone to Mtn four times during this process. My account is paid up to date and I am unable to use a number I pay for! An accountable response would be appreciated.
76 replies
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5 Star
0 (0%)
4 Star
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3 Star
0 (0%)
2 Star
2 (66.66666666666667%)
1 Star
1 (33.333333333333336%)