FR
Fathima R
Active since May 2015
5
Reviews
0
Industries
Reviews
5 reviews16 months ago
Incorrect items delivered
I placed an order for the Turmeric Kojic Acid Facial Pads from Shimmery Glo on December 5, 2024, and eagerly awaited my package, which was delivered on December 19, 2024. Unfortunately, my excitement turned to disappointment when I opened the package to find three lip liners instead of the product I actually ordered and paid for. This is unacceptable. I trusted Shimmery Glo to deliver the product as advertised, and this error has severely impacted my confidence in the brand. I demand that the correct product I ordered be shipped to me immediately. If this issue is not resolved promptly, I will be forced to escalate the matter further, including sharing my experience on social media. Customers deserve honesty and proper service, and what I’ve encountered feels like a blatant disregard for that. Please address this issue as a priority. My order number was 4199
0 replies
54 months ago
DOCTORDEBT IS A HUGE SCAM!
EXTREMLY UNPROFESSIONAL SERVICES FROM LAURA, LUNGILE AND IGGY FROM DOCTORDEBT I AM HAVING ISSUES GETTING AN ITC CLEARANCE CERTIFICATE FROM DOCTORDEBT YET MY ACCOUNTS HAVE BEEN SETTLED IN FEB 2021 AS I CONTACTED MY CREDITORS ON MY OWN. IT IS ILLEGAL TO KEEP ME FLAGGED UNDER DEBT REVIEW WHEN MY ACCOUNTS HAVE BEEN CLOSED.
0 replies
80 months ago
Century21- Worse Agency with terrible customer services!
Regarding the post from https://www.hellopeter.com/century-21/reviews/worse-agency-in-durnan-century-umhlanga-2839261 I am the tenant. I have recently secured a place via your agency (Century21) through an Agent named Clare Vezi. Since I have paid the lease agreement in full, I have been having endless issues with the rental agreement. The Property was advertised for R5500.00 including lights and water. AGENT Clare had also confirmed that rent does include lights and water upon inspection of the premises. We secured the property in May 2019 for the lease beginning 1st July 2019. In June 2019 I get a whatsapp from Clare informing me that my husband and myself would have to pay half months rent for June because land lord requested her to inform us. This was not stated to us at the beginning, neither was it mentioned during the viewing of the property and on the lease agreement. After going back and forth, my husband and I decided to go ahead with the rental agreement. We received the keys on the 17 June 2019. We only had access to the premises for 8 days from doing the hand over for various reasons. Clare informed me that she will email me a copy of the inspection handover which I am still waiting for. After moving in, the landlord informed us that the lights work on a prepaid meter and that we will have to purchase vouchers. Addressing the issue that lights were included, landlord said No such thing was mentioned. As you can see here there has been a break in communication by the Agent failing to inform us about this. We also have a sundeck which agent Claire advised we could use and have our own personal entrance which is clearly not the case. We have to know give a 24 hour notice to our landlord if we want to use the deck. The place was clearly falsely advertised to my husband and myself and this kind of pathetic customer service is horrendous to say the least. After numerous attempts with Mr M. CHETTY speaking to the land lord, they insist we have to pay for lights and the sundeck is not at our disposle 24/7. Mr Chetty being a manager at your establishment has no ethics In which to assist an address a problem. My husband n I are first time clients of Century21 and this is the pathetic services we are receiving. Mr.M Chetty along with Clare Vezi couldn't assist in resolving any of the problems we have had. Mr.M Chetty went as far as to tell me even thou I had access to the premises for 8 days of the month, I should pay the full half months rent for June so the matter can bet resolved. This is where I question his ethics! I have emails also showing that Mr M.Chetty did not responded to my emails for over a week, yet when the land lord asked for payment he was very quick to send and email asking us to pay. I decided to go through the offices at Umhlanga to address this problem in person but even thou Mr Chetty responded to my emails the day before I have asked if he was available to meet with me but he brushed aside the question.The fact he did not answer my question I decided to go direct to the the offices. Charmane an agent Rod pulled my file out to assist, which I then found out that there was amendment's made to the original lease agreement which I was not aware of and filed away by Clare without a confirmation from me. The land lord had inserted her own remarks about my Husband and I agreeing to pay half months rent for June 2019, which was not on the lease agreement when we signed and sent back to Clair. This is fraud! Work ethics around this as you can see is really poor. Documents that have been altered by the landlord and not shown to the tenant for a signature as there was an amendment is fraud especially if it was filed away and not brought to our attention! I am really disappointed in Century21 an the way everything was handled. I am disappointed you have in place a manger (Mr M.Chetty) which I feel is unfit for the role and duties because a former manager myself you do everything you can to assist your client. Irrespective if it is the land lord or the tenant. I will never recommend Century21 to anyone! Worse agency ever! As you can see from the above post (the link copied at thr beginning) the landlord and the tenant is having similar issues with the agency, then as an agency you guys need to step up and do damage control!
0 replies
126 months ago
Making changes without notifying clients
I signed up 4 months ago for a woolworths credit and store card both with a credit limit of R5000 each! Today i go i to the store and make a purchase of R229 and my card gets declined saying that i owe a payment of R90. I have debit orders running of my account and i dont see why i should make payment instore. <br> <br> Previously my account felll into arrears due to the stupidity of the consultant that assisted me who failed to set up a debit order. <br> <br> I have settled the arrears amount when asked yet when i come to make a purchase i get asked to go to customer services to see whats going on. I then come to know my credit limit has been decreased to R1090. <br> <br> I get intouch with the call centre and all d agent could tell me was that there is nothing they can do to help me.<br> I do not see why i as a consumer should suffer at the hands of a retail store that cannot assist nor meet me halfway yet it was one of their very own staff who excuse my french fucked up my debit order application. Had she did her duty..none of this would have happened.<br>
0 replies
133 months ago
Poor presentation reflects poor performance
I went to Wimpy Overport on Sunday 3/5/15 to havebreakfast with my husband. I ordered a mince, cheese and chutney sandwich and specifically asked for white bread. My husband ordered a traditional Wimpy breakfast meal and asked to change the tomatoe for fried onion rings. The presentation of the meals where pathetic.My sandwiches was falling apart and the bread was soggy. They changed the sandwiches for me but they put brown bread instead of white. My husbands plate had tomato on it. Due to our hunger..We ate the food but was not happy with the service.We complained to the manager and after our meals we received a slice of chocolate cake from Wimpy. (I hope they wasn't trying to butter me up). My point being that a slice of chocolate cake doesn't make up for the poor presentation and service And the kitchen staff needs to pay more attention to their orders and presentation of the food. Definitely not going to eat at that specific branch again due to the poor service received.
76 replies
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3 (60%)