BM
Bonani M
Active since May 2015
4
Reviews
0
Industries
Reviews
4 reviews64 months ago
No internet service
I applied for fibre network. They have sent me F-LTE to use in the meantime while waiting for Fibre connection. Problem is that F-LTE is also not working. I've been calling them since the 6th and still no internet connection
56 replies
117 months ago
Unauthorized Debit Order
<p>I'm highly disappointed in this companies like HAVEL DEAL- SAGE. They are deducting money from my bank account without me having any business with them. They have instituted a debit order of R89.00 with a balance of R10,569,46. This shows they are still prepared to milk me dry. I don't even know who they are or what business do they offer.</p> <p>I have now resorted to checking my debit orders once a week and reverse/stop any unauthorized debit orders.</p> <p> </p> <p> </p> <p> </p>
0 replies
124 months ago
Shortfall on refund
This company was debiting 2 x R99.00 per month on my account since August 2015. I only realised now in January 2016. I called them on Tuesday 26 Jan 2016 to stop the deductions and get them to payback my money. On Wed they sent an ATM repayment of R400, which is not traceable where it came from, only La Lucia ATM debit order refund. No company name or reference.<br> <br> Today I did a follow up call on 0861 222 917 with Queen (who is supposedly a manager) she told me I must email them proof of the other deductions because her archive system cannot go back six months prior. I must again incurre other costs as well just to prove that they deducted my money. But to my suprise her collegue Ayanda managed to access their archive system. They cannot even prove who authorized them to access my account. Which in my books is pure stealing.<br> <br> I want all my money back with all the bank charges associated to those Unauthorized debit orders. <br> <br> Queen refused to give me the contact numbers of this company that is stealing my money.
0 replies
133 months ago
Disconnected service
On Saturday 09May2015 my DSTV services were disconnected. My primary decoder had a message that my account is in arrears which is funny since I've been paying via debit order over 10 years uninterrupted. We called customer care twice. The first call they manage to connect the primary decoder. The second call lasted for over fourty (40) minutes on my cellphone costing over over R50.00 on airtime and still my problem was still NOT RESOLVED, my extra view is not receiving from the primary decoder. My explorer is still not working. I was told the problem was escalated to the technical team and turnaround time is 24 hours, it is now OVER 60 HOURS and still my problem is NOT RESOLVED, yet I paid for the services. <br> Agent responsible was a lady called Kgothatso
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
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2 Star
2 (50%)
1 Star
2 (50%)