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Anonymous A
Active since May 2015
7
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Reviews
7 reviews56 months ago
Best App Everrr
The best app ever and the customer service is next level!
0 replies
59 months ago
Absolutely useless
I am at my wits end. The parcel says it has been attempting delivery on the tracker but no one has contacted me!! I call the line and they put me through to DHL International - I have been on hold every day exceeding 45 minutes each time. It is painful. No one answers. I have paid for something I am not receiving. Then DHL express says its with the post office. They cant tell me which one! There are 100's in SA!!! I dont know what to do anymore. Really useless
53 replies
68 months ago
The site is a scam - do not purchase.
Please do not purchase anything from this website - it is a scam. You will not receive any confirmation of your order or the items. An investigation has been logged with the National Consumer Commission. Should you experience the same, please email CPG@thencc.org.za The complaints form can also be found on the NCC website.
53 replies
68 months ago
Do not purchase - it is a scam.
Please do not purchase from this website as it is a scam. You will pay but never receive confirmation or your order. An investigation has been logged with the National Consumer Commission. If you are in the same position, please email CPG@thencc.co.za. You will find the complains form on the NCC website as well.
53 replies
69 months ago
Worst Experience Ever - brought me to tears.
Please do not use this service provider. They cut my internet at the incorrect date and I have now had 9 days without internet when I am meant to be working from home. They do not know how to resolve and have not provided feedback.
212 replies
114 months ago
Bruised Eye and Awful Service
<p>I recently had eyelash extensions put in for my sisters wedding as well as a gelish manicure. A week had past and I really needed the extensions off as I am a glasses wearer and felt they were getting in the way -although they were quite lovely.</p> <p> </p> <p>I had been calling around on the Thursday for an appointment on Friday (hopeful), most big ticket salons were fully booked. I googled places that remove eyelash extensions at Pavilion Mall and The Nail Factor came up. I called and to my surprise they could see me the next day for a soak off of both my eyelashes and nails.</p> <p> </p> <p>The main reason for me wanting to go to a "professional" was because I did not want my own eyelashes to be plucked off. I enter the salon at my appointment time and there are about 5 ladies all huddled at the till, there isnt any music playing..and they all just stare at me when I walk in - not saying a thing even when I reach the till - which was beyond uncomfortable for any client. I have to introduce myself and state that I have an appointment. The one girl stands up (the rest are still sitting there and staring at me) - and says "do you want to do your eyelashes first?" and starts walking away to another room in the back. I respond by saying "whatever is best" and she continues to walk away. I then ask her if I must come with her to the room which she says yes to. The rest of the girls are still just staring at me.</p> <p> </p> <p>I enter the room and she tells me to lay down (on the opposite end of the bed without a pillow to rest my head) and then starts saying "please dont be like my other client who gave me a hiding because this will burn. I did her a FAVOUR and she acted like that". This should of been my first warning sign. This girl who was laughing and telling me of a client who could not deal with the pain and who she had done a FAVOUR for. She begun the treatment - told me to shut my eyes tight - and when I did - she giggled - which I didnt appreciate,</p> <p> </p> <p>She swiped on the solution to my eyes and it did burn to high heaven. I assumed this is normal so just dealt with it. She placed a face cloth in my hand and told me to use this. She then started tugging and plucking at my eyelashes. I could feel something was very wrong. The pain was absolutely unbearable. She then told me that the lady who did my extensions used the incorrect glue (of course it is somebody elses mistake). She continued in this manner for a few minutes and I was highly uncomfortable. She kept giglgling at me when I would tear or twitch because of the burning sensation or when she literally tugged hardly at my eye. She kept pulling at them and eventually I had to do something I have NEVER done before and politely told her that if they are stubborn to leave them - I will either go back to the lady who did them or try to take them off at home.</p> <p> </p> <p>I get off the bed and she asks to wash my face. Still staring at me with the most satiated look on her face. My eyes burn a heck of a lot but I thought that would go down. There were clumps of glue on my eyelashes still but I figured this is to my own doing as I asked her to stop. Looking absolutely ridiculous - I entered the main section of the salon to soak my gelish off. I was already feeling uncomfortable with my eyes and then I had to reenter the staring of the group of girls sitting around the till. All looking at me like I am death resurrected.</p> <p> </p> <p>I again have to ask where to sit - another lady directs me to the seat. By this time, the lady who had attempted the eyelash removal started broadcasting to them how I didnt want her to continue and how the glue applied was wrong. Again, she was announcing this in a condescending manner. The lady who did my nails was absolutely lovely however. She asked if I needed anything to help with my eye, engaged with me and made me feel slightly comfortable and did a quick, efficient and good job at my soak off on my hands.</p> <p> </p> <p>During this time I had to endure the rest of the staff - still sitting around the till - discuss their boss "Mrs Naidoo" and their fellow colleagues and how clients who are late are so very unreasonable.</p> <p> </p> <p>I made it through - paid and left. I got home and my left eye was completely shut closed. I tried home remedies and sleeping it off. I wake up this morning and there is actual bruising on my eyelid to the point where it is starting to scab and my eyelid is swollen and shut. I seriously doubt this is becuase of the "incorrect glue" initially used. </p> <p> </p> <p>I should of guessed that a salon that was dead quiet on a Friday evening would be a horrendous choice but I needed these off by the weekend - little did I know - I would be injured and not have sight in one eye the next day.</p> <p> </p> <p>I am a HR professional and usually never complain about any service staff as I am constantly empathetic. For me to write this review is massive - and proves my disappointment - because this is very out of my character.</p> <p> </p> <p>I will never return or recommend Nail Factor Pavilion for my experience and service. It did not do justice to the brand or the money I paid for my treatment.</p>
0 replies
133 months ago
Exceptional Service from Alpha Movers
I would like to express my sincerest appreciation of Alpha Mover's efforts to ensure the smooth transition of my house move.<br> <br> The stress of moving and all the organising which it entails was alleviated by Adrian and the Alpha Mover's team. <br> <br> Thank you for being so efficient and going the extra mile. I will definitely be recommending your services to anyone who a needs swift, responsible and stress-free moving experience :)
0 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)