Active since May 2015
On 3 February 2026, a representative of Barbour and Thorne attended my residence in Naudeville and took photographs of the property without my consent. I am a co-owner of the property, and my spouse and I are married in community of property. As such, neither spouse has the authority to act unilaterally in matters relating to the property. I did not consent to this process, nor was I consulted beforehand. I am therefore requesting that the process be stopped in its entirety and that all photographs and any related information obtained be permanently deleted and not used for any purpose. I am posting here in good faith to seek confirmation from Barbour and Thorne that this matter has been fully halted and resolved in line with proper consent and engagement.
On 3 February 2026, a representative of Barbour and Thorne attended my residence (19 Badenhorst, Naudeville) and took photographs of the property without my consent. I am a co-owner of the property, and my spouse and I are married in community of property. As such, neither spouse has the authority to act unilaterally in matters relating to the property. I did not consent to this process, nor was I consulted beforehand. I am therefore requesting that the process be stopped in its entirety and that all photographs and any related information obtained be permanently deleted and not used for any purpose. I am posting here in good faith to seek confirmation from Barbour and Thorne that this matter has been fully halted and resolved in line with proper consent and engagement.
I, Ivon Raymond Du Plessis, am writing to formally lodge a complaint regarding the handling of my motor vehicle insurance claim with Dialdirect following an accident that occurred in August 2025. While the claim was initially processed promptly after being reported, it has now been almost five months and remains unresolved and unpaid. On 27 October 2025, I sent a follow-up email requesting an update on the status of my claim, yet I have received no response to date. This prolonged delay and lack of communication are unacceptable, particularly given that Dialdirect continues to collect monthly premiums while my vehicle remains in your possession. The situation has caused me significant inconvenience and financial prejudice, and falls well short of reasonable service expectations within the insurance industry. I hereby request the following: An immediate written update on the status of my claim; Clear confirmation of when payment will be made; and Consideration of interest on the settlement amount due to the unreasonable delay. Should this matter not be resolved without further delay, I will have no alternative but to escalate the complaint to the National Financial Ombud Scheme (NFOSA) for formal intervention. I trust that this complaint will now receive the urgent attention it requires.
After cancelling my house and car insurance with old mutual. They continue to conduct unauthorized payments from my card. I needed to go to the bank to stop your unauthorized monthly payments, which I never approved. This is ********* business practice.
After reporting my wife's pregnancy, after the first trimester we still waiting for our welcome pack and maternity gift. This is after I provided my wife's cellphone number and complying with the prescriptions as outline by Bestmed. Thanks for nothing, next year I am choosing Discovery. Please in future do not make promises you can't keep because you are losing clients.
Engen Pellissier Bloemfontein, is the most terrible Engen. There is constantly no petrol, if there is petrol it is only 93. Last night I again went to the petrol station just to be told there is only Diesel available. Most customers are no longer going to this particular Engen Petroleum station because it is totally unreliable and poorly managed. Not only does this ruins the reputation of all other Engens, including Clicks.
On the 12 of September 2022, I requested that Solidariteit cancel my policy. Of which they refuse unless I provide reasons for cancelling my policy. This was never part of the requirements when I took out the policy. On the 26 of October I again requested that Solidariteit cancel my policy of which Shardoney Swart still refuses to cancel my policy. I am left with no choice to approach the Consumer Protection Ombudsman to recover my money from this extremely dishonest and unethical company.
I made a booking for our Holiday in Margate through booking.com. To my surprise Booking.com and the owner unilaterally changed the price from R8000.00-12000.00, this is day light robbery the price was advertised at ZAR 7,650 Booking.com pays− ZAR 382.50. Now I received an email that the price has been super inflated by booking.com. There was no error in my booking. Booking.com is not following its own policy and I am left with no choice but to approach the Consumer Protection Ombudsman. Michal and the owner of Chesapeake Bay Beach Heaven must be held liable. Booking.com behave as a scam company that rip off consumers.
I Maria du Plessis, received a phone call from Mrs Jacobs to immediately come to the main Branch in Welkom to collect my valuables in the safety deposit box. I was asked to pay for the missing key (R950), but now Mrs Jacobs is sending me from pillar to post. This is extremely unprofessional, given the fact that the box rental fee is charged annually. I am a client of ABSA for most of my life and to be treated in such a manner is extremely hurtful and it seems I left with no choice but to cancel all my accounts and move to another bank that will look after my interest.
Today (19th July 2022), I went to Utility Management Solutions who is fronted by National Real Estate. I spoke to Mr George Muller Operation Director-CPP regarding why I was in arrears since we are using prepaid electricity and we should not be in arrears. I also asked him why I was never informed? Mr George Muller refused to provide answers to my questions and threaten to switch off my electricity. I advised him that he must switch it off my electricity as he did on the 18th of July 2022 when he first gave us notice on the 15th of July 2022. Mr George Muller works in both National Real Estate and Utility Management Solutions, which was deregistered due to annual return non compliance, The deregistered company continues to operate from the legal address 162 ZASTON STREET, WESTDENE, BLOEMFONTEIN, FREE STATE, 9301. All our electricity and water money for our complex is going to be paid into this company that appears to not exist, since I received a notice regarding the transition from JagerTech to Utility Management Solutions. The address on the notice from Utility Management Solutions is located in Johannesburg while the company is operating from Bloemfontein. Mr George Muller is extremely arrogant and rude thinking that he owns the customers and clients. If Utility Management Solutions is not duly registered, which I will report to SARS our complex (Cliffs Complex) risks losing all our money with no recourse in getting our finances back. I have also reported this matter to the Consumer Protection Ombudsman.
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