RD
Ronette D
Active since Jun 2015
4
Reviews
0
Industries
Reviews
4 reviews66 months ago
Mango Smango!!
Since 23/3/2020 I've been trying to get a refund on a pre-covid booking I had to cancel. After I requested a refund they sent me a voucher. When I tried to redeem the voucher it was declined. After numerous follow ups, to date I have still not received ANY feedback or assistance.
0 replies
78 months ago
Nightmare on Cloud 9
Last year I purchased "the best" bed for a small fortune. From the first month the mattress sagged. I reported it to Cloud 9 which took forever to come back to me. Long story short - eventually they sent out their specialist who accessed to mattress and couldn't find anything wrong. I complained again and they replaced the mattress with exactly the same make. I experienced the same problem with the new mattress. Another call to Cloud 9 - again took ages to get back to me. Sent out the specialist .... didn't find anything wrong .... and now they just ignore my follow ups. This is the most expensive and uncomfortable mattress I owned in my life. Very very disappointing. I see similar complaints/reviews on the Cloud 9 mattresses. I wish I did my homework before I made the purchase and not believe the salesman!!!!!! Expense lesson learned.
0 replies
123 months ago
SHOCKED ....!!!
We are so used to poor service that when someone gives us service - yet alone GREAT service, we are shocked.<br> <br> I was driving with a slow puncture for 3 weeks because I was dreading to get it fixed. <br> <br> When I eventually forced myself to go and get it fixed, I was surprised how fast, professional and hassle free it could be done.<br> <br> I was greeted friendly at the door, they immediately assisted me and it didn't cost an arm and a leg. <br> <br> What a pleasure doing business with you. Can't all the services providers learn from you.<br> <br> Keep up the good work. It is seen and appreciated.
0 replies
131 months ago
No Service from MTN in store, call centre,e-mail
For more than a month i've been trying to obtain a proof of purchase from MTN with NO JOY AT ALL!!!! The number the store provided is incorrect, you don't get through to any of the call centres and after a month customar care advised that i must go to the store .... REALLY ... how hard can it be????
75 replies
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1 (25%)
4 Star
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3 Star
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2 Star
1 (25%)
1 Star
2 (50%)