FV
Florencia V
Active since Jun 2015
11
Reviews
0
Industries
Reviews
11 reviews7 months ago
Tshifhiwa was very attentive and helpful
Tshifhiwa was very attentive and helpful. She was quick and efficient and went the extra mile to assist me. I’m very happy with the service
0 replies
39 months ago
Thank you to Amber O...
Thank you to Amber Olivier for the assistance with our telephones
1 reply
58 months ago
Sicelo was very helpful
Sicelo was very helpful. He assisted me with my query about my car inspection and even helped me register with the App which is something I had been struggling with for a while. He went the extra mile to assist me.
1 reply
69 months ago
Do not take out Dental Insurance from Edgars or Hollard (underwriters)!!!
Do not buy any dental insurance from Edcon. A lady from Omni channel sold me a dental policy in August. Firstly, I only received the policy documents after calling and sending several emails and now in October. After receiving them I realized she had sold me something different, she told me it was general dental insurance, it turns out it was only for accidents. I realize this after paying two premiums! On top of all of this they have so many outside companies administrating these (Hollard) insurance policies that the agents that work from them do not even know what is going on and they all end up giving conflicting and confusing information. In summary, a nightmare and complete waste of my money and time. It is not worth it, I do not recommend at all.
0 replies
69 months ago
Worst customer service
Don't ever sign up with them. It is taking more than 6 weeks to take my number off a contract. It is unacceptable and they act like they can't do anything about it, that it's a network problem. Rather sign up for these contracts with MTN directly.
0 replies
71 months ago
Shaw Academy thieves
Shaw Academy charged R999 to my card without my consent. Now they are ignoring my calls and emails. They even deleted my post from their Facebook Page. So just keep that in mind before signing up to do a course with them... #shawacademy #ShawAcademyScam #shawacademyfraud
5 replies
77 months ago
Great customer service
Great customer service by Ntokozo and Ayanda who assisted me when my car broke down, assistance was sent within 15 minutes . Very impressive!
1 reply
128 months ago
No response :(
Hi there, I've been checking online tracking my parcel coming from the UK and its been \held at customs". I've been trying to get hold of customs"
0 replies
129 months ago
Great service
Thank you Dikonelo Motsapi, Deputy Manager of Quality Assurance, for responding to my refund request so promptly and efficiently.
1 reply
129 months ago
bad service
I went to open my very first account at FNB a few weeks ago. The lady that helped me to open it at the Clearwater Branch did not once ask me what were my banking needs and automatically signed me up for a cheque account without consulting me or explaining to me the costs and so forth. So I went the next day to the same branch, since the lady that has helped me, Octavia, was not in that day, a guy helped me, Thebiso. He was very unfriendly and told me he couldn't do it for me (the downgrade) because it was a Sunday and he would have to submit a request and wait 7 working days, so I told him that it is okay he should still do it for me. He then said to me, \ you do know that it will only be a R40 difference"I responded that it is fine I still want to downgrade. Two weeks later"
1 reply
Review Distribution
5 Star
5 (45.45454545454545%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (27.272727272727273%)
1 Star
3 (27.272727272727273%)