Surf4Life

Based on recent customer reviews, Surf4Life shows a sharply polarised customer experience. Named agents like Tshifhiwa, Chris, and Mbula receive consistent praise for fast, after-hours support, while network outages, slow technician dispatch, and poor escalation handling drive significant frustration. The business excels at first-contact setup but struggles to maintain reliability and communication during faults.

Surf4Life's biggest strength, according to Hellopeter's AI analysis, is Installation, Activation & Setup. Activation is frequently completed within minutes, often after hours. Named consultants Tshifhiwa, Chris, and Mbula are praised for walking customers through router setup remotely via WhatsApp, with many connections live the same day customers move in. Installation, Activation & Setup (4.2).