JS
Jermaine S
Active since Jul 2015
4
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Reviews
4 reviews8 months ago
Department of labour sandton poor poor service
Who does one contact if you have been waiting for a UIF approval (I say again approval) from the 5th of June 2025. I’ve recently lost my job and I am relying on UIF to pay out while I’m search of work but it seems they refuse to approve let alone pay out. Worst thing is that one of my colleagues has received his payout already. Plus I’ve spent money that I have on airtime to communicate with the UIF call center and petrol to to get to the department of labour sandton branch. Worst of all I’ve been told by the staff (security and the person in charge of loading claims) that the call center is useless as they don’t do anything there. On the 5th August 2025 I was told that everything is loaded and it will be approved by Monday 11 August 2025. To is the 27th August 2025 and still no approval and I was at the center again on the 18th August 2025 only to be told don’t speak to the call center just wait and keep checking your status. Can someone help I’ve fallen behind on loans and on my house rates and like I said before I am relying on this payout.
0 replies
8 months ago
Fnb the is the most useless bank in SA
In May 2025 I was retrenched from my job. I contacted FNB to request assistance with my Revolving Loan and was informed that I qualify for a 3-month payment break (no payments and no interest accrued). I completed the required email approval and received confirmation that this was in place. No other options available! The problems started immediately: 1. Excessive effort just to apply It took me nearly two weeks, and close to R500 in airtime and data, to finally reach the correct department. I was transferred multiple times between collections, personal loans and other departments, with many dropped calls. Eventually, I reached the Revolving Loan department, who confirmed I qualified and that the break was implemented. 2. Incorrect deductions during the break • End of June 2025: FNB attempted to deduct R3,000 from my account despite the payment break. With no funds available (due to retrenchment), my loan was placed in negative R3,000. I immediately contacted FNB and a consultant confirmed in writing that I was on the break, flagged the system, and assured me it was rectified. • End of July 2025: Once again, FNB attempted another R3,000 deduction, leaving my loan in negative R6,000. 3. Repeated runaround, no resolution I have since spent more time, money, and energy trying to resolve this both via calls and by visiting the Fourways branch only to be bounced between departments again. Even Revolving Loan staff admit they cannot help. A supervisor is “trying to assist,” but as of end August 2025 my account is now in negative R10,000. This situation is completely unacceptable. I was promised relief in the form of a payment break, but instead I am being penalised, placed deeper into debt and forced to spend scarce resources chasing a resolution. At this point, I would like clear guidance: • How will FNB immediately correct this? • Will the negative balance be reversed? • Who can I escalate this to, as it seems internal support has failed me? If unresolved, I will have no choice but to escalate this matter to the Banking Ombudsman for investigation, as the treatment I’ve received is unfair, misleading, and financially damaging. I am tired, frustrated and angry!
1 reply
33 months ago
Great quality for price
Have my device just under a month and all is working as it should, really impressed by Unboxxed. Thanks Guys
60 replies
131 months ago
Absa life policy
Will try to shorten this long story that is going on since February 2015, we have been trying to cancel our life policy that we have with absa (bond) for 5 months. I first called the call centre to get what the procedure is, I was told I can not get any information my husband had to phone ( even though the money gets debited from my acc, he then calls and is told to email a signed letter to cancel the policy, which we done. We phoned countless times and couldn't get the proper information, we then decided to go to a branch in ct, the consultant then took down all the information emailed her all the proof, in this time we then relocated to JHB. I have been to a branch here and was told they have nothing to do with the life policies I have to contact the call centre again. I have emailed the consultant and she says I need to go to a branch to get ceding document wtf.... Couldn't I do this in the first place.....I am now gatvol with Absa, and want this sorted and refunded in FULL. Get Your baldy act together (lodged a complaint nothing has happen)
76 replies
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