EB
Eugene B
Active since Mar 2009
6
Reviews
0
Industries
Reviews
6 reviews98 months ago
Widrive crooks
Please dont join this company nore any of there services. They are a bunch of crooks. Valued WiDrive Clients, Due to the high utilisation of our product; our service providers no longer will maintain our agreement. The following changes will be taking effect on the 1st of April. Premium to increase to R180.00 per month. Only 2 trips per client annually. Should you want to cancel your membership, please ensure that you notify us immediately on ********** or ********** 028. The WiDrive team What a ripoff.
0 replies
112 months ago
incompetent admin department
<p>company refeses to accept more than one debit order date. my account was paid on 04/02/2017 email was sent to ********** twice, as proof of payment. i even sent several emails to the CEO Gain Visser on ********** ecplaning my problem and begging for a solution but he does not even bother to reply. wow the worst customer service ever recieved. i am a disabled person living off a mere R1500.00 per month. it gets paid into my bank by the 5th of each month. i always paid my account even if eleagal topups from there side was made. it is errors from there side then you are told no problem the bug was sorted out but i still have to pay. now my account gets suspended . i ake use op whatsapp for comunication and now my only form of comunicating with my mnd supportgroup is also cut off. how difficult can it be to make use of more than one debit order date.</p>
0 replies
125 months ago
Upgrade center cant upgrade or work the new system
I am trying for the last two weeks to do an upgrade but no one gets back to me. I phoned yesterday again and was put through from one department to another and I still cant upgrade after about 45 minutes. Do you still want my business as I had my contract since 2001. Here is my ref nr's Z2UCED, 2091X0, U9EKQC. Today I was told to phone 0821903 as I was migrated to the new system that no one cane work from December last year. I phoned and was once again put thru several departments just to hear I must do my upgrade in store. The reason I make use of the online system is that I am physically disabled and I struggle to walk due to motor neuron disease. The store where I live has no customer service at all. You do an upgrade then the tell you just to put in your sim. when discovering that you need the smaller sim they just say the upgrade is complete and you must by the sim, that happened to my father. they also never gave him his top dog voucher some service hey. I hope you cane be of assistance.
75 replies
125 months ago
Faulty sim cards
My phone was stolen and I was forced to do a sim swap on 0712016 on 0812016 it only started working . This was done and the sim card worked fine till 1112016 in less than a week it is faulty. I phoned the call centre and they said the sim card was faulty. The person said I have to by another starter pack and do a sim swap again. I did it and asked for the nr to be active immediately and she told me it cant be done. This means I will be without a phone for most of the day again. I demand that cell c take there faulty cards back and replace them. You can only reach me after you fix my problem as this is my only contact nr.
75 replies
126 months ago
False advertising
I attempted to purchase the Quality street as advertised in there festive low prices leaflet that is that is valid from 24 November to 25 December 2015. It states that only one voucher per smart shopper customer is available and then you can purchase the sweets at R39,90 instead of R59.90. No voucher was available at the kiosk nor was the R20,00 taken off at the till. I did not purchase the product as I want it at the R39,90 as advertised. This is clearly false and misleading advertising on there behalf. I wonder how many other customers was also mislead in this way. This is not the way customers should be treated.
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (66.66666666666667%)
1 Star
2 (33.333333333333336%)