Active since Jul 2015
<p>I have been trying to apply for a loan with many institutions. I filled out an application online and I was notified that I had been provinisionally approved and had to provide my banking details. There asfter I receive a mandate telling me R359.00 will be debited once off and there after R94.00. I was not told of this before accepting and giving my banking details. I have tried calling their contact numbers and nothing the calls get cut. i have sent numerous emails and my tickets keep getting closed by a Nikita Pillay. The calls keep getting cut and no one is responding to my emails. These are the numbers I have tried: ********** and ********** 030</p>
<p>On behalf of my mum i have been liasing back and fourth with the owner Eshara Lorick who is claimed to be well renouned for her outstanding work as a real estate agent. She is doing well financialy yes, but with complying with property law and keeping admin up to date is pathetic, and their ethics are disgusting. Yes i am disgruntled not too mention experiencing feelings of being treated as though i have no rights. My mum was a tenant who had been dealing with Esharas staff who are her family members (2 daughters, son and husband) i do not disagree with having family in the business but with what was happening i feel they were not doing their job correctly and my mother had suffered from stress because of this. my mum had paid a deposit of R2020 for connection of lights, she been comlaining about the electricity bill for weeks untl one day i decided to check it out. the ex tentant had left the bill in arreas with an amount of plus minus R1000. this was being manually calculated and divided to her, the previous tenant and the landlords rates. one month the bill jumped from R162.93 to R1080.00 which was impossible as there are only two of them living there. I called her because my mum had ttried to communicate with the ladies at the office about it (daughters) and they did not relay the message to eshara, or so she told me, Eshara then sorted the issue and the bill dropped drastically to an amount of R200, Hows that? further to that tmy mum made note and complained to them about the dampness on the walls of the room, no room door and saftey issues, none had been dealt with except for the room door. my mother was not happy and had given notice of 2 weeks as the lease had not been signed and they did not even bother coming to see her at all to get it from her signed. Eshara promised to do the check of the property on the 31st of august and have the deposit returned there on. my mum moved out the 27th. Eshara and her team did not do the check on the 31st as promised which is highly unprofessional. resheduled th echeck for the first and was pleased there after stated sge would return the deposit, Nothing was done on the 1st, the 2nd, the 3rd and today. on the 2nd i spoke to her and she advised she will put payment through and arrogantly told me shes a busy woman and had more important things to deal with. with much faith regardless of their pathetic demeanor we waited as my mother has bills to pay and not to mention the rent for the new place she moved into, she has only managed to pay her deposit. all unnecessary as the poor living conditions that they refused to sort out lead her to move. i called her this afternoon and she abruoptly tells me she really doesnt have time for my mother and i and once again tells me she is a busy woman, when i requested what is her real reason for not returning the deposit she tells me because she decided to do so. as she is providing a service i feel that that was pathetic customer service from begining to end, screaming over the phone at my mum and i not giving the other party a chance to speak making it seem as if my mum does not deserve this deposit which is rightfully hers, not to mention the interest it could have inccured, which there is non of because they did not have it in and interest bearing account. With the disgusting service and treatment from this family business i would never recommend anyone renting from them, unfortunately the property and renting is in high demand and these people know this and play on that fact.</p>
My name is Shalin Gilbert.<br> I have a rather hectic situation with regards to a cellular phone that I purchase just over a month ago on the 23 May 2015, from the above mentioned store, it was a Sony Xperia M.<br> On16 June 2015 the screen had stopped responding. I had taken it back to the CNA branch where I purchased it from on the 18 June 2015, I was told that because MTN workers are striking my phone would lay until the strike is over, so with this I decided to take my phone directly to the MTN SP technical service centre in Riverhorse valley. It was then booked in. It turned out to be a touch screen malfunction and I needed a brand new cellular phone, they handed a document with a reference number and said that I should go back to the branch to collect a new phone. I spoke to the lady at CNA she said this could not be done, MTN has to at least send an email confirming this but no one can get through to them on their line. <br> I called the CNA branch again today ,they told me the same story also that they have not dealt with a situation like mine which tells me they do not know what to do, they also say they are unable to refund me.<br> I have no phone, and no refund, I've been robbed!
My name is Shalin Gilbert.<br> I have a rather hectic situation with regards to a cellular phone that I purchase just over a month ago on the 23 May 2015, from the above mentioned store, it was a Sony Xperia M.<br> On16 June 2015 the screen had stopped responding. I had taken it back to the CNA branch where I purchased it from on the 18 June 2015, I was told that because MTN workers are striking my phone would lay until the strike is over, so with this I decided to take my phone directly to the MTN SP technical service centre in Riverhorse valley.<br> It was then booked in. It turned out to be a touch screen malfunction and I needed a brand new cellular phone, they handed a document with a reference number and said that I should go back to the branch to collect a new phone.<br> When I spoke to the lady at CNA she said this could not be done, MTN has to at least send an email confirming this but no one including myself can get through to them on their line. <br> I called the CNA branch again today ,they told me the same story also that they have not dealt with a situation like mine which tells me they do not know what to do, they also say they are unable to refund me.<br> I find this stressful.
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