TN
Tyron N
Active since Jul 2015
4
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0
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Reviews
4 reviews122 months ago
Service not recorded, book not stamped
Bought the car in Jan this year, they offered me the next service free and a 6 month warranty. I picked up a few faults on the car so I decided to raise this with them when it came time for service. Wanted to take my car in and they told me that the technician was in an accident and they were unable to assist, I waited 2 weeks and after constant following up I managed to book in my car. 2 weeks later the service was done and the faults repaired (thumbs up for that) a week later I noticed my service book was not updated, in addition, the service was not recorded on the system. I called Abel and he advised me that he will sort out, a few days went by no response from him. I then called him and he said \the lady who records service is on leave\". So my understanding that Lindsay Saker Midrand has only one technician and only one data capturer, and this makes sense right??? So the lady came back and he said it would take 48hrs for the system to update...called him yesterday and he responded \"oh, didn't Gerrit call you?\" he then assured me that he would call me back in 30 min...and to date I have not heard from him, the best part is, I'm not even surprised."
0 replies
124 months ago
Sorry, no textbooks
I enrolled at DCC in November 2015, to date I have not received any of my textbooks for my course. I understand that this is none of ICB's problem and according to Damelin, neither is it theirs. I'm sure you can appreciate that I am highly frustrated as I am scheduled to write in May and I have not prepared for my exams.<br> <br> I do have all correspondence including emails from Auriel (sales) as well as proof of payments<br> <br> I have spoken to the DCC General Manager, Ajanth and I have received no feedback from him to date.<br> <br> This is becoming a nightmare
75 replies
131 months ago
[URL Removed] sold me a fake phone
On the 24th of November 2014 I bought a Samsung Galaxy S4.This was a cash deal and I received the device 2 days later,no issues.The phone worked fine except that it didn't have a few of the features that my cousins' Samsung Galaxy S4 had for example,the Swype function.I didn't query it as it wasn't an important function.8 months later (last week Saturday) I dropped my phone by mistake and the screen cracked,the device came on with all the usual start-up sounds,except I couldn't see a thing on the screen as the LCD was stuffed.My cousin reminded me that Samsung has a warranty called \ADH"";the consultant asked me for my IMEI number as she entered the IMEI she advised that I do not qualify for the warranty as the phone was old and out of warranty;I said that was impossible as the phone was bought under 12 months ago.she mentioned that I could have been sold a fake phone that wasn't registered under Samsung SA.is this even possible?is this why [URL Removed] is no longer in existence?how could a trusted name sell fake/pirated phones? """
76 replies
131 months ago
[URL Removed] sold me a fake phone
On the 24th of November 2014 I bought a Samsung Galaxy S4.This was a cash deal and I received the device 2 days later,no issues.The phone worked fine except that it didn't have a few of the features that my cousins' Samsung Galaxy S4 had for example,the Swype function.I didn't query it as it wasn't an important function.8 months later (last week Saturday) I dropped my phone by mistake and the screen cracked,the device came on with all the usual start-up sounds,except I couldn't see a thing on the screen as the LCD was stuffed.My cousin reminded me that Samsung has a warranty called \ADH"";the consultant asked me for my IMEI number as she entered the IMEI she advised that I do not qualify for the warranty as the phone was old and out of warranty;I said that was impossible as the phone was bought under 12 months ago.she mentioned that I could have been sold a fake phone that wasn't registered under Samsung SA.is this even possible?is this why [URL Removed] is no longer in existence?how could a trusted name sell fake/pirated phones? """
0 replies
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