LS
Lois S
Active since Jul 2015
4
Reviews
0
Industries
Reviews
4 reviews3 months ago
Telkom call centre poor service
Service is non existent at the Telkom call centre. After 5 calls to increase my spending limit, I had no success. Calls are dropped, staff are unhelpful and ***********.
0 replies
4 months ago
Unpleasant San Lameer, supposed to be eco and nature estate
The worst experience on 31 December 2025. Fire works for most of the night. Golf carts being driven around at night with loud music and at break neck speed. During the day a baby ****** and Hadida were killed by speeding golf carts. No respect for nature whatsoever. A disturbing experience.
56 replies
18 months ago
Poor customer service and impossible to cancel a debit order
Poor customer service. Impossible to cancel a debit order once signed on and after the vehicle was sold and the tracking service cancelled. Signed cancellation form submitted and ticket number issued. Staff rude and unhelpful, 3 staff members on different calls refused to transfer the call to a manager. Extremely frustrating dealing with them.
53 replies
114 months ago
Telkom's non existant service
<p>We applied for a fibre optic line, after Telkom's marketing staff told us there would be no extra cost attached. After quering the double bill the first month, I was advised by Telkom's staff that the first month is paid in advance and hence the double bill. The double billing continued and the ADSL was not cancelled automatically as I was told. I was then advise to fill in a cancellation form for the ADSL. After numerous follow up calls, my Telkom landline was cancelled in error. When I reported it, I was told I had to re-apply for a landline. A technician came out today with a NEW number. I told him that I wanted the same number that we had for 11 years, as this was the only number my 94 year old grandmother knew by heart and she can't read anymore. He then cancelled the callout and told me to re-apply again! On Tuesday I went to the Fourways Crossing store to increase my cel limit, as I haven't got a landline anymore. Was told the increased limit would be effective within one hour. Two days later and it is still not working. The store at Fourways Crossing never answers their phones. Telkom staff do not seem to be coping at the moment and service appears to be non existant, but the bills keep on coming! Telkom</p>
56 replies
Review Distribution
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1 Star
4 (100%)