CW
ChrIs W
Active since Jul 2015
10
Reviews
0
Industries
Reviews
10 reviews18 months ago
SR Moto SA - no service delivery, poor ethics
I've placed an order on the 7th of October 2024, for two sets of brake pads, I paid and since then I have been waiting on the delivery of these parts, I sent a follow up e-mail, to which I recieved a reply, that one of the brake pads are not in stock. I agreed that they send the an equevalent part, but since then again, waiting and nothing is happening. I' ve sent a bunch of mails, no reply. Contact numbers, no answer. I honestly feel like I've been ****med out of my money. Honestly, I don't trust this buisness, and if your reading this review I recommend using an alternative to these guys, when sourcing spares etc.
0 replies
56 months ago
Poor fibre internet speed
Good Day. I live in Secunda, Mpumalanga. I pay each month for a 10mb/s Fibre connection. My internet speed is pathetically slow all the time. When I phone the Vodacom Fibre customer support, the only thing they instruct me to do is to switch off the router for a few minutes, then switch it back on. I may not be a specialist in your field, but I'm also no idiot. This is not solving the internet connection speed issue. I've ran various internet speed test on numerous occasions. My internet speed peaks at 1.8mb/s and average 1.4mb/s. Really??? Is that what I'm paying for? Can someone at Vodacom please start taking accountability for their poor service delivery and send someone out to attend to this problem. When your customers pay for a service, then we expect you to honor that agreement.
106 replies
62 months ago
Fresh Start Law Centre poor service
I've already made my payment on 17/10/2020 and I've sent my document pack along with my fingerprints to you on 2 occasions. I also have a verification e-mail stating you've recieved it. These guys provide no service. Not poor service, but no service what so ever. Over 2 years, nothing. My case number is - FSLC9782.
53 replies
65 months ago
Case updates? No service?
I've already made my payment on 17/10/2020 and I've sent my document pack along with my fingerprints to you on 2 occasions. I also have a verification e-mail stating you've recieved it. These guys provide no service. Not poor service, but no service what so ever. Over 2 years, nothing. My case number is - FSLC9782.
0 replies
85 months ago
Fresh Start Law Centre - Very poor service - incompetent personnel
I am extremely unhappy with this Companies service. Every time I request a progress report they give me the same BS response. Nothing is happening on their side. Its a total waste of time and money making use of Fresh Start Law Centre. They assign a so called case manager to your case, but you are unable to speak with this person they say is your case manager and they don't have a clue whats the status of your case. They take your money and do nothing. They don't contact you and their pathetic progress reports are the same for the last 3 months, which only tells me no one is attending to your case. To anyone thinking of using FRESH START LAW CENTRE, don't!!! Do not waste your time and hard earned money on these bunch. They are incompetent and fon't have a clue what is customer service.
56 replies
85 months ago
Incompetant people, poor service
Good Day I am extreamly unhappy with your service. I started this whole process last year. For long now, everytime I askfor a progress updte. you keep sending me the same progrees update , and it does'nt make sence as to where the delay might be. I was told it has been eacilated to a different depart. But until nou nothing . Everytime I phone it takes 15 min + to be assisted, just to get no answer. I want some service,these people are exreamly incompetant and unproffesional. My case nr is FSLC9782,.
0 replies
126 months ago
No feedback/ no callback/ no service
Until today, no call back or reply on my last complaint. I'm awaiting your call. I have been with ABSA bank for many years and you sell me this pathetic sevice plan under false pretences. I want this matter settled
75 replies
126 months ago
Policy nr QB/SO/00546/025607
I took out a service plan on my car Golf Citi Rox the first service being on 150 000 km. I asked the sales person if I can service the car in December and he said yes as soon as the first installment is done i may service the car any time that suits me. I never recieved the documentation over e-mail so on the 7th december i phoned to request it again. Customer care then informed me that i may only take my car in for servicing end of January after 3 installments. This was not the agreed upon terms. I specifically asked about this it was answered to me differently. Why would I pay for a service plan where i end up paying for the service itself out of my pocket. Can i please get assistance on this matter, or assistance in canceling this contract as it doesn't benefit me giving you my money for nothing at the end of the day.
75 replies
130 months ago
Poor management of account
I wrote a report on 29/07 regarding my debit orders that did not go off for 10 months, because of a mistake on your side. I was contacted and offered a gesture of goodwill for the last month of the entire 10 months. This does not start to justify the fact that you didn't notice any failure of payments on my account and you didn't suspend the service, nor contacted me via cellphone or e-mail, nor did you forward any invoices to me. I accepted to pay my bills/fees monthly, not yearly. Now I must go into debt as a result of incompetent staff and mismanagement of the account. You did not follow the terms as stipulated in our agreement, nor delivered a quality service. This mistake was on your side, now i must suffer. I want a better deal than the one you offering me, and I want Justice.
75 replies
130 months ago
Poor management of account result in huge bill
I entered into a spit billing contract between myself and my company with vodacom. My company sponsors an amount anything I exceed I pay the difference. The contract started the October 2014, they contact me this year July 2015 and inform me no debut orders until now was deducted and I must pay the outstanding amount. <br> <br> I can understand one or two months, but 10 months later and now you wake up. My contract clearly states if the amount exceeds the sponsored amount EACH MONTH you must notify my employer. This was not done. The contract also states stop the service is payments are not made. This is poor management of account on their behave and I don't agree that I should be kept liable for this and also my company.<br> <br> Also the contact details and postal address is not correct. Not the same as i submitted to them so invoices was send to wrong address, even the account holders name isn't mine
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (40%)
1 Star
6 (60%)