RD
Robyn D
Active since Aug 2015
4
Reviews
0
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Reviews
4 reviews27 months ago
Cancellation of insurance
When you want to cancel your account, they don't even call you but when they want to sell you something that you won't even use, they harass you. Please do better.
1 reply
27 months ago
Boksburg branch poor customer service
I made a booking yesterday and paid for an eyebrow wax and tint for 2pm today. I get to the salon in Boksburg a few minutes to 2pm only to be informed that ‘ a message has been sent to me to reschedule to 2:15 pm. Now according to your OWN policy if we are 15 minutes late, the appointment is cancelled. But if you are late? What then. I don’t make bookings and wait because I have nothing to do. Respect my time as I have respected yours and your policy by making an appointment ahead of time. Because this woman was late, I had to leave because I do have other commitments going on. And even if I didn’t, it is the principle. You don’t text me 13 minutes before hand. I don’t use data outside of my home, you should have called. I demand a refund because this was unacceptable.
0 replies
45 months ago
Why must I run after you?
I bought my Kia Rio in the BEGINNING of June and still today it is MY responsibility to follow up with the dealership about getting a spare key. I have been following up since I got the car. Always stories. Is there a particular reason I get treated this way? You guys were so quick for me to get the car, called me multiple times a day not taking into consideration that I also have a job. Now I am asking you to do yours and it is like I am asking for a kidney. Tomorrow is October and all I want is my spare key that I PAYYYY for every single month. I am so disappointed. This is a very bad look.
0 replies
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4 Star
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3 Star
1 (25%)
2 Star
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1 Star
3 (75%)