MB
Megan B
Active since Aug 2015
5
Reviews
0
Industries
Reviews
5 reviews15 months ago
WATCH WHERE YOU DIGGING!
Pity I cant give a no star... Please can Megafibre start taking responsibility for hitting Vuma lines in Vaalpark? I am a home worker and all of a sudden at about 2pm I saw no wifi and LOS on my modem, I went outside as someone told me there is a fibre company outside digging, so I went outside and asked do they know if they hit my fibre line so the answer was "yes" okay great so I asked what are you doing about it, and it got a shoulder shrug. Later a supervisor in a bakkie drove passed and I caught him and asked whats happening and got told it has been reported at 2:30pm to Vuma and they need to wait for Vuma, this was at 3:30 so I asked them to please follow up and give me a timeline, the supervisor JP brushed me off, the other supervisor Venture told me at 5pm they on their way in the pouring rain. BS! I had to hotspot so I can work and this morning I decided to call Vuma to make sure this has been reported and guess what.. Vuma had no reporting of this! So at 08:30 I got an email to mention a technician has been dispatched and it is being fixed, when I saw Vuma outside I asked was this reported yesterday and he says no they have no job card for this of yesterday and only got the job card after I reported it this morning (the reference number matched my reported incident this morning) but this happens constantly from Megafibre. He also showed me there is markings on the ground where the cables are lay for Vuma so why is Mega not following this guideline, is it just fun to dig? Mega needs to get their act together because even supervisors cant give me their supervisors numbers or email addresses. I told them an apology goes a far way and have not received one, I have used unnecessary data and call minutes to try and get another persons job sorted. What incompetence and rudeness does this company condone. Wish I can do my job so half-****d and still get paid for it!
0 replies
22 months ago
DISGUSTING
Actually no stars for this company! I moved into a new apartment and submitted a request for Fibre through Afrihost on the 14th June and have been advised the previous tenant has not cancelled her ISP so they need to clear the address, this request was sent to clear the address and to date Afrihost has not received an acknowlegment of this being done, 3 weeks and still no response from Vuma, this is terrible service and obviously this company needs to go out of business if they cannot provide services that clients need! DISGUSTING and I hope everyone moves to Openserve because Vuma has not been a very good provider and reading the other reviews, I have no idea why they are still operating.
159 replies
43 months ago
How is this bank still existing?
The service at Standard Bank is DISGUSTING! I sent an email on the 2nd September to amend my debit order date as I have a new job and get paid last working day of the month. There was almost an immediate reply asking for my ID number which I responded to. Someone then phoned me on the 21st September only to tell me this is not possible its too late in the month to debit and I advised that this was requested beginning of the month already! Then she spoke to her manager and I got told it will be done and I even got an email from Standard bank that it got resolved. So I the 1st it will be deducted, HAH! No the 27th it got deducted fine there was the money in my account, woke up this morning and GUEST WHAT! Another debit order went off. The staff there is very unhelpful, I asked for the manager to give me a call back and GUESS WHAT AGAIN, I am still waiting! This is disgusting and I don't know how this bank still exists with this terrible service!
399 replies
123 months ago
I PAID BUT NEVER OUT OF DEBT
This will be my third complaint about the same thing. Avon took me to the ITCBA because they were owing me money for products i had taken back and then i contacted the ITCBA and told them why am i getting handed over because my account is under query! and they queried everything with avon and i recieved smses of my debt coming right and was saying i owed only R194.40 and so i paid R195.00 to clear the debt and i contacted credit control and said they must clear my name due to it wasnt my fault, and on my account i am owing -0.60 and this evening I received another SMS from the ITCBA saying i owe R1053.00 so now where does this money all of a sudden come from??? i am getting sick of fighting about this now, if this is not sorted in the next 24hours i will take this to the ombatsman because avon is blackening my name when they are the ones in fault!
75 replies
130 months ago
Avon No delivery
i am an Avon sales representative and i have lately been receiving terrible service from them they say i have a credit limit but every month when i order they refuse to release my order due to an unpaid balance so I've never used my credit limit and every time i receive my order something is damaged and i have to send it back then i get told they have no record of this getting sent back, i placed an order after three months and i paid an amount of R1000 to them but i forgot to put my account number as my reference number and i phoned Avon credit control and told them they say no just email the proof of payment with my account umber which i did and they still weren't releasing my order and then I phoned again and then they said i must send it again which i have and now today after three weeks they still haven't released my order due to an outstanding balance which i have paid for but they keep on saying i owe it to them meantime they haven't credited me for things i sent back that were damaged. i asked to speak to top management and held on the line for an hour this is ridiculous.
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (40%)
1 Star
3 (60%)