DV
Deon W
Active since Sep 2015
21
Reviews
0
Industries
Reviews
21 reviews1 month ago
Poor Customer Service
Pikitup Avalon The most useless depot , staff that don't want to help , I just need a simple update on the progress of my pin, the poor call centre person is giving numbers of people that do not answer their phones , I tried calling on two different days , once they have received all the documentation needed there is no update.Ref 800-69-22-615 , all they wanted was an affadavit for a ****** bin. I can't believe there is a whole depot that does not help
0 replies
7 months ago
Great Service from Tashreeq
I just want to say thank you to Tashreeq for the amazing Technical support provided. Very patient and proffessional , thank you so much , keep up the good worrk.
0 replies
8 months ago
FNB toll Plaza *****.
I am extremely frustrated and concerned about an ongoing ***** case on my FNB account. Multiple transactions have gone off at various toll plazas across the country — places I have never visited. I noticed this immediately and contacted FNB to report it. A case was logged, but it has now been sitting in the “acknowledged” state for over 7 days. When I followed up, I was told it can take “7–30 days” to resolve. This is unacceptable given the seriousness of the matter. What’s more alarming is that the card in question was blocked ages ago and is not even linked to my profile anymore — yet these toll transactions are still going through! How is this possible? This raises serious questions about internal controls, and I can’t help but suspect an inside job or gross negligence. Until now, my account had been completely secure, and this sudden spate of *****ulent activity has shaken my confidence in FNB’s ability to protect its customers. I expect: An immediate investigation and explanation for how blocked cards can still be used. Reversal of all *****ulent charges without delay. A written update and resolution timeline — not vague “wait and see” answers. FNB, this is not just about money — it’s about trust and security. Please treat this with the urgency it deserves. It's not worth having an account with FNB as they fail to protect hard earned money!
53 replies
21 months ago
Takelot sells empty print catridges
Very disappointed in TAKEALOT , I placed an order for printer ink but I am not able to print anything at all , The black in cartridge is empty , this is conveniently a non-returnable product there is no ink in the black cartridge at all! Will not be making use of Takealot at all , previously I ordered ink and it also ran out very quickly a whole R599 down the drain, there name of this company should be changed to TAKEALOTOFMONEY.
0 replies
23 months ago
The Next Unisa
Very poor student support received from MANCOSA , they have contrasting responses to student queries , I made a mistake by submitting the incorrect assignment to the incorrect module and then subsequently tried to correct the issue just to find that the system is now closed for submission , I was then informed that they will mark whatever has been submitted and that I will need to wait for the re-submission process, the more I try to explain that the incorrect assignment was submitted and removed the more they want me to re-register for the entire module , to me I get the impression that MANCOSA is a money making scheme , this is the first time that I have submitted the incorrect assignment and there is no option to submit the outstanding assignment , you need to pay and re-do the entire module :-) I have the assignment I have been attending classes but now to student support services I have to re-register. One calls in and get agents that transfer you from pillar to post and then the line gets dropped. They reply with default responses and then change the tune later on. Very disappointed and will not make use of this institution ever again or recommend to anyone trying to improve themselves. So it's useless to even sit for Exams as I have already failed this module. Wow!
106 replies
23 months ago
Fails to deliver car registration papers.
Paid my car in full now MFC is failing to deliver the cars papers , I have contacted the call center several times , they keep on saying that they will update my email address on the system. All calls are recorded so please listen to the calls I made on the 04/30 , 04/16 and today 05/17 , Have sent several emails to request for the papers and given the address but now I was told this could be due to a 'system error' and that it will now be updated, the agent I dealt with placed me on hold to go and check the emails I sent and the phone conveniently was hung up , maybe due to another system error or human error not so sure anymore , very frustrating to keep on contacting MFC to deliver the papers that are due to me.
0 replies
26 months ago
Unprofessional Delivery Team - couldn't get hold of recipient
Received an SMS that the order will be delivered today 01 March 2024 , all my orders have been delivered to my address before now , I then received an sms that we tried to deliver your order but couldn't. Recipient not available . Nobody tried to contact me to let me know that the driver has arrived or that the order is on it's way. I have never experienced this kind of unprofessionalism , I contacted the call center to inform them that order has not been received. Apparently the courier was at the wrong address , the update was placed on the system to inform the driver that I am awaiting the order just to receive another sms that they have attempted delivery, first I was told that some drivers do not have airtime , so how did all the others contact me before delivery?
0 replies
27 months ago
System Kinda down
I loaded R200 for my trip to and from work for the week, I did this early in the morning and money has been reserved for my purchase from my bank account. I tried to enter @ Park station , just to get a notification that there is insufficient funds on my card , I then had to load cash, queried this at the ticket office just to be told that the system is kinda down and that it will take a day or two for the value to reflect on the card, the person I spoke to was Bonginkosi at Park Station , so if I had no cash on me I would have been left stranded with nowhere to go. I was then casually told that if the value does not reflect within a day I can then request for a refund. Wow! we always get notifications that the trains are delayed, why do you not send out a notification that the systems are kinda down?
0 replies
27 months ago
From Bad to Worse VOX ag nee man!
I have ordered a UPS for all the load****ting that has been going on , the order was placed and a confirmation has been received on the 30 November 2023. Apparently the parcel has been compromised in a hijacking , no one informed me about this , I called Vox again and was told that another device will be ordered for me. I then called again and was told that the person who ordered the 2nd device will contact me , this has never happened , again I called today just to be told that the order has been received and that I am being billed for this , I humbly request a refund as this has never been received. Also one of the agents from sales informed me that they are out of stock with the PWR-VOLTA-40_UPS but I am being billed for something I have never received. The person handling my previous complaint on Hello Peter instead ordered a router and this has been delivered very quickly. I need to call skynet and vox to find out where this parcel is, Vox is quick to bill my account for things I have not received. I then spoke to Natasha Naidoo who has informed me that an order has been logged this week , which I do not believe! Vox just spoils my entire day and I would not recommend anyone to do any business with them as the customer service sucks!
116 replies
27 months ago
Ordered Equipment and nothing has been received.
I have not received equipment that has been ordered in November. I ordered a UPS for my Wi-Fi but this has not been received. Had to contact Skynet who informed me that the parcel has been compromised due to a hijack , I then had to contact Vox numerous times to inform them of the situation and was then informed that they will order another device , the quotes have been accepted and money has been deducted from my account once again with no equipment delivered. It seems like with Vox you always have to complain and make a lot of noise before anything gets done. Yesterday I called again just to be told very casually that they will check who placed the order and that person will contact me. No one has contacted me....
868 replies
Review Distribution
5 Star
2 (9.523809523809524%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (9.523809523809524%)
1 Star
17 (80.95238095238095%)