KP
Kane P
Active since Sep 2015
5
Reviews
0
Industries
Reviews
5 reviews8 months ago
Very patient & assisted with the request
Very patient & assisted with the request. I’m happy with the service they provided.
53 replies
30 months ago
Exceptional Customer Service , seemless review process
Exceptional Customer Service , seemless review process. More savings on my premiums. I’m a satisfied customer.
131 replies
59 months ago
Impeccable Service from Outsurance for all Time!!!
Guys!! Outsurance really goes out of their way to put a smile on people's faces. Thank you Jacky and Pearl for making my day :)
53 replies
59 months ago
Run away from Action Ford Lichenburg
Bought a 2019 Nissan Almera from there a couple of weeks ago. The advert said 26 000 on the clock, we get to the dealership for collection the vehicle is on 28 000 km. we raise no issues. We then discover that a 15 000 km service is not recorded on the service book. We call Nissan South Africa, no record of service on their system. We are told this would affect the warranty of the car should anything happen with the car. We raise our concerns with them, they are certain the car went in for service @ 15 000, where's the proof? Nothing. The salesman who sealed the deal seems not to know about the car he sold us, his manager, Wimpy Cronje, is "helping us" while shouting at me. He's attitude and tone while "helping me" is not only belittling but patronizing. I would never recommend anyone to buy a car or anything from them. They have not dealt with us in good faith.
0 replies
129 months ago
Horrendous Appauling Service to Client
I've had to speak to 3 employees working for the company and one would swear they went to the same tertiary institution (if any). Their service is appalling, they have no customer service etiquette whatsoever. Only for asking why a water bill was so inflated. Small fishes in a companies are always the cause of loss in business, The last straw is hanging up on a client and pretending that there was a connection fault. That's patronising and insulting ones intelligence. Being given a story that a consultant being off work in less than 5 min before she hung up because she is unable to account to their clients. They are in the wrong line of work if there are no manners and they offer such sickening service. Employees there, ones i've spoken to are an ill mannered & incompetent bunch. There's absolutely no excuse for being unruly.
0 replies
Review Distribution
5 Star
3 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
1 (20%)