LC
Linzi C
Active since Sep 2015
5
Reviews
0
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Reviews
5 reviews9 months ago
I’ve used Sharon twice already
I’ve used Sharon twice already. As a single lady just needing an extra hand or a quick shimmy here n there and feel safe, she’s my go-to to help me out. Much appreciated & thank you
0 replies
19 months ago
MTN stole money from me and refuses to give it back.
Last year, September 2023, I cancelled a payg deal I had purchased as a temporary solution. I cannot fathom how insignificant I feel after a monumentally unnecessary mission of trying to simply get refunded for unauthorised over charged debits from MTN off my account which I can’t afford, after a carefully executed cancellation which I was well prepared for as I checked everything in store personally on purchase. After multiple failed cancellations due to that service not being administered correctly by MTN, multiple follow ups, multiple hours in store on multiple occasions attempting to get it sorted. Multiple unanswered unattended emails, as well as social media post which eventually yielded at least a response, however, still not sorted and that was 21 July, after which once again … multiple follow ups, zero response, zero reply, zero result. I honestly don’t know what to do anymore and it seems these big guns get away with **** like this all the time as eventually ones energy wains and it longer becomes mentally healthy nor financially viable in time wastage for one to pursue. Its thievery. Day light *******. I should be compensated over and above the refund with interest as well as for the year long effort I expended on their failure.
53 replies
112 months ago
Faulty safety catch
<p>I (40yo) own a Juke 2014 model, 1.6 std petrol manual. And my mom (65yo$ has a 2011 1.6 std petrol manual. Last year whilst on highway mom's bonnet flew open. Significant damage for insurance cover, not to mention frightening to a driver, in the rain no less. Thankfully no one was hurt and the vehicle was repaired.</p> <p>Today, MY bonnet flew open whilst driving. Same shocking experience to handle behind the wheel with other cars, pedestrians, cyclists on the road. Thankfully no one was hurt and was only traveling 60km/hr, so although damage is significant, one would shudder to imagine the dire and perhaps fatal consequences should I have been going 120 on the highway. </p> <p> </p> <p>Differences being: different purchase dealers, different homes, different year models, different regular petrol stations, different car washes.</p> <p>Same same = both same general model, both nonerts closed securely, neither bonnet warned with jolt to a safety catch, same frightening and potentially fatal fault.</p> <p> </p> <p>We absolutely treasure these cars in every way often singing their praises .... until these incidences which were clearly no isolated once offs. </p> <p> </p> <p>We are sincerely concerned there may be a general fault with the bonnet latch and safety catch. And nothing in the world is more important than my loved ones. Should choose to sell them, we'd also struggle to not be honest and warm potential buyers which means obviously the selling price would be effected. If we can sell them at all knowing this. </p> <p> </p> <p>We are Interested to hear if anyone else has experienced similar. And any advice regards to legal steps forward to ensure no one suffers injury in the future. </p> <p> </p> <p>Thanks so much </p> <p> </p>
224 replies
127 months ago
STILL not resolved complaint re repair claim
Around 6-9 August my journey began with submitting my broken handset to Cell C branch, insured by C-Sure (underwritten by Finrite), which I have had under contract and cover for over 2 and a half years. Despite a myriad of communication threads between various parties, everyone pointing to someone else, as of today 29 October 2015, I still have not had the courtesy of a resolution. <br> <br> Despite being told I'd receive a call from a consultant to see which available replacement unit I would prefer, I issued a refurbished unit. Not a new replacement. With a cleverly replaced new IMEA number so it seems as though you're getting a new one. (I hear \Fine print"is illegal in this country?)<br> No one at the call centre had the correct number to contact for a local facility I could physically visit to resolve in person (brought on by calling the call centre and holding forever then being cut off multiple multiple multiple times). <br> Finrite called/emailed weeks ago"
75 replies
128 months ago
we're being dooped!!
I've had my iphone5 insured with Cell C's insurer called C Surance for over 2 and a half years. My phone broke so I submitted the claim with a cell c store and the phone was sent away for inspection. I was advised that the unit would not be repaired but replaced. I received this confirmation in writing and was told telephonically I would be contact to see which unit I would prefer to receive depending what is available. All of this took place over a myriad of emails, me consistently having to follow up umpteen times + far too many phone calls holding for ages in my personal and work time 8 times out of 10 either cut off or transfered (then cut off) having to repeat story to yet another call centre agent. I then receive a phone (no call to discuss options). it's someone else's refurbished unit. Cleverly given a new imea num. What a crock!! Replacement value is R10000 that's what I pay for not refurbished parts thrown together or I'd never have agreed to pay the exess! They are not owning the reponsibility just passing the buck to their repair centre. I'm not wasting my time/money calling again. Absolute rubbish and unnacceptable.
75 replies
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