JE
Johanna E
Active since Mar 2009
5
Reviews
0
Industries
Reviews
5 reviews20 months ago
Patricia the lady th...
Patricia the lady that kept me informed was extremely helpful
53 replies
38 months ago
complaint
Was advertised on MixFm, told that they save you money tying into the grid, reduce electrical bill, if contacted would receive a 20% discount. Called, signed up for just under quarter of million rand, no finance taken. Company did not get Eskom permission, so Eskom billed me on just one phase R29,000.00 rand. They then came with a second hand inverter, put 12 of my 24 panels on that with a new battery. the other 12 panels do nothing as the two batteries don't talk to each other. Cut a long story short, have been promised via phone by a Mr. L Botha all kinds of nonsense. I did not get a Cert of Approval with first installation, another one of their Electricians had to do that. I have been trying to sort this out since 2020. I get all kinds of verbal promises from Mr. Botha, always blaming someone else. Contacted Jacques who sold me system, as a Zoom meeting was to be set up for 20th Feb, between Jacques and Melton (whoever that is). It never happened. Spoke to Jacques via SMS (blocked in WhatsApp) he never new about it. I require this to be fixed so all twenty four panels provide solar, The Solis system they put in at high cost to be replaced with another inverter plus new battery or they must refund all my money with interest and collect their product.
0 replies
38 months ago
Complaint
Would not trust this company at all, called as they advertised on Mix FM and now advertising on Jacaranda, they installed an illegal system just under quarter of million rand onto my property, supposedly I would be able to feed back onto grid. Never got permission from Eskom. I had to pay an estimated bill from Eskom on one of my meters R29000.00. I just receive promise after promise from a Mr. Lawrence(aka Gert) Botha. They gave me a second had inverter which only uses 12 of my panels, where is the power for the other 12 going. Got in another solar company as requested by Mr.Botha, and they just could not believe what I have. Had a promised ZOOM meeting booked with Jacques the sales person and Melton(whoever he is) it never happened. Contacted Jacques via SMS, said he never knew about it. I require another NEW inverter for the remaining 12 panels, new battery so my property can run properly. They can however refund my payment with interest and remove all their equipment and I will get another company to install a legal system.
0 replies
38 months ago
Complaint
Was advertised on MixFm, told that they save you money tying into the grid, reduce electrical bill, if contacted would receive a 20% discount. Called, signed up for just under quarter of million rand, no finance taken. Company did not get Eskom permission, so Eskom billed me on just one phase R29,000.00 rand. They then came with a second hand inverter, put 12 of my 24 panels on that with a new battery. the other 12 panels do nothing as the two batteries don't talk to each other. Cut a long story short, have been promised via phone by a Mr. L Botha all kinds of nonsense. I did not get a Cert of Approval with first installation, another one of their Electricians had to do that. I have been trying to sort this out since 2020. I get all kinds of verbal promises from Mr. Botha, always blaming someone else. Contacted Jacques who sold me system, as a Zoom meeting was to be set up for 20th Feb, between Jacques and Melton (whoever that is). It never happened. Spoke to Jacques via SMS (blocked in WhatsApp) he never new about it. I require this to be fixed so all twenty four panels provide solar, The Solis system they put in at high cost to be replaced with another inverter plus new battery or they must refund all my money with interest and collect their product.
56 replies
126 months ago
They have not improved
Came to repair aircon 13 nov, was told not to use oscillator on aircon takes hot air into aircon that is why it does not cool!. Aircon now not working, contacted Chantel Jacobs, same story as before, will come tomorrow, called on said day, technician busy finishing off will be there at 1pm, same as previous time, needless to say technician did not turn up, but this time we will not chase them. We have had enough bad service and useless information from them......Goodbye Randburg Air Conditioners
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
3 (60%)