RA
Randburg Air Conditioners
Unclaimed Business
RA
Randburg Air Conditioners
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Electronics & Technology
#9NPS Score
0Unlikely
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Johanna E
1 reviews | Active since Jan 2020
9 Dec 2015, 06:27
They have not improved
Came to repair aircon 13 nov, was told not to use oscillator on aircon takes hot air into aircon that is why it does not cool!. Aircon now not working, contacted Chantel Jacobs, same story as before, will come tomorrow, called on said day, technician busy finishing off will be there at 1pm, same as previous time, needless to say technician did not turn up, but this time we will not chase them. We have had enough bad service and useless information from them......Goodbye Randburg Air Conditioners
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Johanna E
1 reviews | Active since Jan 2020
9 Dec 2015, 06:27
They have not improved
Came to repair aircon 13 nov, was told not to use oscillator on aircon takes hot air into aircon that is why it does not cool!. Aircon now not working, contacted Chantel Jacobs, same story as before, will come tomorrow, called on said day, technician busy finishing off will be there at 1pm, same as previous time, needless to say technician did not turn up, but this time we will not chase them. We have had enough bad service and useless information from them......Goodbye Randburg Air Conditioners
0
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tracy Z
1 reviews | Active since Jan 2020
28 Oct 2015, 10:03
72hrs later and still waiting...
I have spoken to Chantel Monday who promised a call out for 11am yesterday, then lunchtime, and then before 5pm needless to say that did not happen. This morning I was promised that the technician would be here this morning, alas no one has pitched, ignoring my emails and no one is answering the phones. REALLY BAD customer service!!!
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tracy Z
1 reviews | Active since Jan 2020
28 Oct 2015, 10:03
72hrs later and still waiting...
I have spoken to Chantel Monday who promised a call out for 11am yesterday, then lunchtime, and then before 5pm needless to say that did not happen. This morning I was promised that the technician would be here this morning, alas no one has pitched, ignoring my emails and no one is answering the phones. REALLY BAD customer service!!!
0
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Amanda B
1 reviews | Active since Jan 2020
5 Feb 2015, 11:06
Unethical, Unreliable, Dishonest Company
We paid in full for 2 Airconditioners to be installed in our offices, it took them 3 days to do the installation, 1 of the Aircons don't work as it does not cool the office, they say we now need a bigger Aircon even though they sent out somebody from their offices to give us a quote before we gave the go ahead. We are now sitting with a aircon that doesn't cool the office, we are using a fan and we have paid them in full. They continuously give us the run around, I am basically begging and threatening them to sort out the aircon, this has been going on for 5 days so far with empty promises from their side. When I send them emails, they hardly ever respond, I am the one sending emails to them and phoning them. I would recommend that you don't deal with this Company otherwise you are going to be a very dissatisfied customer. If they are behaving like this with the installation, how will they behave when it comes to servicing the aircons.
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Amanda B
1 reviews | Active since Jan 2020
5 Feb 2015, 11:06
Unethical, Unreliable, Dishonest Company
We paid in full for 2 Airconditioners to be installed in our offices, it took them 3 days to do the installation, 1 of the Aircons don't work as it does not cool the office, they say we now need a bigger Aircon even though they sent out somebody from their offices to give us a quote before we gave the go ahead. We are now sitting with a aircon that doesn't cool the office, we are using a fan and we have paid them in full. They continuously give us the run around, I am basically begging and threatening them to sort out the aircon, this has been going on for 5 days so far with empty promises from their side. When I send them emails, they hardly ever respond, I am the one sending emails to them and phoning them. I would recommend that you don't deal with this Company otherwise you are going to be a very dissatisfied customer. If they are behaving like this with the installation, how will they behave when it comes to servicing the aircons.
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