ZM
Zinhle M
Active since Oct 2015
5
Reviews
0
Industries
Reviews
5 reviews3 months ago
Account Closure Pending Despite Settlement Payment
I am highly dissatisfied with Discovery Bank’s handling of my credit card settlement. Although I accepted and paid a discounted settlement on 25 November, the account has still not been closed. I am being contacted daily, including on weekends, and advised that the account is in arrears. I have made several attempts to have this corrected, without success.
112 replies
5 months ago
Account Locked
I am extremely frustrated that my Discovery account has suddenly been locked and I cannot make any transactions. I have already spoken to four different consultants, none of whom were able to assist me or provide a clear resolution. This has caused unnecessary inconvenience and left me feeling unsupported as a customer. I urgently request that Discovery review my account status and provide a proper explanation or unlock my account without further delay.
212 replies
87 months ago
Great Service from Jose Nelson
Thank you Jose Nelson for an exceptional service. Your swift assistance is highly appreciated.
56 replies
113 months ago
Horrible service at Mysmartkid
<p>I'm very dissapointed at how my smart kid handle their account queries/records.I joined my smartkid and I recieved the box while I was still pregnant.I made an eft payment in May.Now I'm gertting an email saying I owe 824.When I call the consultant she is saying I owe 700 .Worse 've closed my standard bank account, now I need to go to the bank just because they didn't handle their accounts properly.What I fail to understand is why they didn't contact me if I owed from June, why their are contacting me now that their closing down?</p> <p> </p> <p>They change the membership number without notifying me.They must start handling their accounts properly.</p> <p> </p>
0 replies
127 months ago
Online payment from standard bank to standard bank
I'm so disappointed with standard bank online transfers.Sunday at 3 pm, my partner transferred money into my account .I only got it today morning after more than 24 hours and it was really urgent as i needed it to go to hospital.<br> <br> This morning he transferred again , but the money is not reflecting still they say it takes 24 hours.What I fail to understand is why it take this long since its standard bank to standard bank.Please do something about this because i'm really tired with this bad service.I've been a loyal customer for more than 10 years, if you can't service our needs we will move to other banks who appreciate us.
75 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
3 (60%)