TM
Thabiso M
Active since Nov 2015
9
Reviews
0
Industries
Reviews
9 reviews2 months ago
Don't buy Ryobi products !!!!!!!😡😡😡
I have an angle grinder which I bought about a year ago I only used it once it was over heating so I stopped then tried to test it again it over heats and now smoke is coming out of it....I also have a mini trimmer where by the casing that holds the twine for cutting is completely cut open. I went to a store where they repair in my area and the gentleman assisting says the grinder can never work again only from one use I feel I've been ********** by Ryobi !! I've been looking for the casing for my trimmer and can't find it anywhere even at the shop I bought the machine at !! What on earth is wrong with your products ? I went to the store where I bought the RLT 300 grass trimmer looking for a replacement bump head they don't have stock....since last year how do you guys supply stores with your products but don't supply them with replacement parts you guys obviously know what are common issues with your products why not supply the stores based on the quantity that they stock ?! I can't take my angle grinder to the store as you guys advised me too cause I am no where near that store and where on earth would I find the receipt cause it's obvious they will want it !? I have never in my life experienced a poor product such as Ryobi my money has gone waste your products. The only solution that you guys are telling me is that I must go to the store where I bought this products or go to your offices in Midrand at whose cost !?
0 replies
6 months ago
******* service
******* service for a sim swap and the turn around time to reply to queries is uncalled for.
212 replies
17 months ago
Disappointed and angry 😡😡😡
I have been waiting for my transfer since the 10/04/2024 I've sent numerous emails and on Hello Peter and every time I keep getting told that it's a new system update but my details will reach the relevant department to process. Come on guys then what's the point of me still doing this snap save if everything said is not true? I even snapped a till slip recently and it was rejected saying it's multiple slips, its actually one slip but it's very long hence 6 pictures to try and fit everything in! I'm truly disappointed and upset it's almost Xmas but no feedback about by payment only some automated response!! 😡😡😡😡😡😡
56 replies
18 months ago
Empty promises
I've have done cash outs before but haven't had to wait this long. Why was the system updated and when it comes back it's a nightmare to get funds? I've app**** for a cash out since 10.04.2024 but it's still under audit Ive sent countless emails but receive the same response every time that you will prioritize it with the following weeks batch but never happens. I'm even afraid to even snap anymore. The first cash out I did was declined for what reason it was never mentioned so I did another which is the one still pending today.
159 replies
18 months ago
Poor service and no communication
My mother a pensioner is currently at a branch at Orange Farm Eyethu Mall to have her account unblocked but she's told that your systems are offline since this morning and it's a nationwide problem. How come client aren't told of these issue via sms?! I've had to struggle to get people to be able to take her to the nearest branch and now only to be told that Standard bank is offline...why Mara if you guys know that your offline communicate with your clients my bank communicates with me if things like this happen and notify when the matter is resolved but as well it wouldn't be offline half of the morning without it being resolved or unless your branches choose to tell people so that they don't have to work..Im truly dissatisfied and disappointed at the service our people get from your branches.
265 replies
22 months ago
Poor planning.
We had a project being done in our neighborhood which was never completed. The contractor that was doing this project up and left but of course leaving damage they had hit a sewage line that's now blocking the main man hole in front of my house. I had spoken to the contractor to fix the damage which they never did. I now have to constantly call Muncipality to come and unblock the man hole which they are also getting tired of coming to unblock.😡😡😡 I need this fixed our Muncipality is not attempting to fix the sewage line as it was a Vumatel project...Im upto my wits because of this mess.
212 replies
67 months ago
Poor morals
My mother is 73 years old we arrived at your Orange Farm Eyethu mall branch at 8am I'm writing this 10:55 am and she still hasn't been served all she has to do is reset her pin as she has forgotten it. I enquired if they have a elderly line but was told that the branch too small to accommodate such, so now my mother being elderly must go to a bigger branch that caters for elderly if that's the case then why have a branch of this size? Shouldn't the principle apply through out your branches regardless of size? Why not expand your so called branch and add more Atms as obviously you've seen the numbers that they bring to your books? I'm very disappointed that because it's in a a "non urban or upper class" community no presence has been given to such where as urban areas are given better preference. And I bet no one will respond from Standard bank.
106 replies
124 months ago
Not getting help
I had contract with Cell C which ended in Dec 2015. My request was to get a proof of payment that Im not owing or letter stating that its finished. When I called into Cell C I was transferred so many times and still havent been assisted with the matter. One of the agents even dropped the call while transfey me, another department takes over an hour just to answer my call. I am appauled by the lack of service and the time wasting that they did !!!
75 replies
127 months ago
Not happy at all waste of my time !!
I had bought tickets on line using my card on Wednesday 04/11/2015. On Thursday the 6/11/2015 I viewed my bank statement and it showed that the payment had gone off twice on my account and then contacted the company that I bought the tickets from where by the advised me that the purchase went off once, was advised that I should contact the bank cause it nay have been pending on my account. I reported the matter at the branch and was told to wait for 2 business days if I dont receive feedback to contact card division. On Wednesday 11/112015 I contacted card division where I was sent from piller to post then decided to go to the branch where I was told that the form that was used was incorrect and it would take 40 days to receive those funds was told I should go to the merchant and they must reverse the funds. The upsetting factor is that I'm just being sent from piller to post because my bank has given me different stories at 2 branches and the call centre is just a nightmare cause now I must hold for ages just to speak to someone who in turn transfers me to the incorrect department its such a mess to get anything done !!!
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (22.22222222222222%)
1 Star
7 (77.77777777777777%)