RV
Russell V
Active since Nov 2015
3
Reviews
0
Industries
Reviews
3 reviews7 months ago
No efficient way to contact customer support. They just don't care.
Takealot seems to have suffered an IT glitch that affected my order. I cancelled the order before I realized that something had gone wrong. Contacting customer support proved to be impossible. All I needed was an email address that I could I explain what had happened. They do not provide that.
0 replies
64 months ago
Excellent service
I ordered a variety of items and when it arrived one was missing. I emailed them (after 5pm) and the missing item was delivered the next day. You just don't get service like that in SA! I am a frequent customer here and now you see why.
0 replies
126 months ago
Adding screen insurance to account
I recently upgraded my contract and found R79.99 screen insurance added to the account. I contacted them immediately and was told that it was a once off payment paid by Vodacom and was reflecting as a credit on my account. Screen insurance Ref: 000J~JVPK. The monthly deduction did not include the monthly insurance amount so I gave no further thought. I have just received the next bill and the insurance is back on both accounts that I hold with vodacom. I did not authorise screen insurance. It is not part of my contract. Vodacom simply added it to the account and took the money with the next debit.
75 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
1 (33.333333333333336%)