Active since Dec 2015
When a company and staff that truely has no professional behavior, when a customer walks into a place first great the client and offer your assistance but at Umhlanga Vw that never happens, you walk around lost trying to find a person that will pick up their head to notice you on top of that when asked for help they response is so blunt that you rather should have never went i to branch. The lady near the parts department when asked why when calling the business no one answers, her reply was the phones are a problem for weeks now, Really you have a business and your phone lines are not working for weeks, but when i called people just pick up then transfers you to a line where no one answers listening to a bull**** voice prompt speaking so proud of their service. The ladies response then went from phones not working to sorry she is not sure, so you at work every day and you not sure if your telephone line works! Still waiting for her to ask me what i need help with, i walked in looking for spares but walked out with nothing but a head ache from this useless place. I dont blame those staff for the attitude and service skills its truely a reflection of its owners and the people the employ them.
I have bought two probe batteries brand new for two of my cars thinking that i made a good choice as it carried a two year warranty, the biggest mistake as in my opinion it has been nothing but problems even after getting a replacement, i was told that if Im not using the car the battery will die in 3 days so i should disconnect did that, gues what **** battery thenn needed to be charged. Both of the batteries including the brand new replacement has been ****.... Please anyone choosing to buy a brand new battery let this not be even thaught off.
The first issue was rotten chicken, now its Belgium hot chocolate, opened up a brand new tin and its solid as hell have the receipt bought a day ago but the cost of going back and having it exchanged is it worth it, stores like this should be fined for old goods sold..
Getting into this place is hell with taxi drivers always running the place, The staff have and attitude that stinks, they unable to understand simple english as they spend more time speaking to their colleague's than listening to what you are there for, I personally dont support business that fail to deliver good service...
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