Active since Dec 2015
I paid my Wonga loan on 2 May. On 3 May Wonga sold my account to Nimble Credit Solutions. When I tell Nimble that my account has been paid in full, they want a paid up letter. When I request for the paid up letter from Wonga, they refer me to their portal, which is not updated. I'm furious and frustrated with this situation as it also affects my credit rating. I can't speak to a person at Wonga, their phone service is automated and they do not respond to my emails either.
I paid account in full on 5 May. On 20 May I received sms's saying my account has been sold to Nimble Bissett for collection. I've been getting calls and emails non-stop from Nimble. They even call my workplace. Wonga doesn't respond to my emails and I can't get the paid up letter on their website, it's not updated. I'm frustrated with this because it will affect my credit rating. Their service is pathetic!
Debt clear promised to clear the debt review flag on my name in all credit bureaus which has been my struggle for four years. I paid their admin fee in full but they haven’t delivered the service they promised. I can’t even get hold of Nhlanhla who is supposed to be my case manager. I’m back to square one with the frustration of the debt review flag and I’m feeling ******
I’ve been trying to pay my account but I’m getting no assistance, the debit order didn’t go through, it’s been 3 days now with no connection. The whatsapp line is just useless, I’m not gettting help there either. This is a very frustrating situation
I completed the debt review process in January 2021 and received a clearance certificate. Transunion has not removed the debt review flag. Every time I call them they say they are waiting for a response for my dispute from NCR. NCR is not responding even to my emails. I'm so emotionally drained
I would like to compliment and thank Cyril Fielies for the excellent service. He explained everything well to me over the phone. Thank you for the warm and friendly service, I look forward to Essential Med's services.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.