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Active since Jan 2016
22
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Reviews
22 reviews6 months ago
Terrible service at Cartime Mokopane
Terrible service experienced on two occasions in a space of about 4 months. I took my car for service end of June 2025 and they diagnosed a leaking engine turbo charger. The repairs took two weeks longer than promised. On 23/[/2025, I booked in the car for diagnostic and possible repairs on the from noisy front suspension. I paid the required cost for the spares on 24/9/2025. Shocking to me the quotation included a cabin filter and coolant they replaced about 3 months ago. I queried and complaint about this daylight rip-off, promised investigation and to date no feedback. I eventually received the car on 21/10/2025. On test driving, I noticed some noise in the front suspension when steering the car. I left tge car for investigation as I had just paid R27k. The next day, I was given another quote for circa R9k. I refused to pay and took the car to another local service provider specializing with suspensions. Guess what, I only paid R2,5k and half of the spares. In summary, I will not take any of cars there for service or repairs. They don't update the client on progress. The client has to keep on following up. The workshop is neat and clean, but the customer service is not on par unfortunately.
109 replies
8 months ago
Public Warning against Afrimarkets by FSCA
Be careful of this trading company. Most of its staff are former Banxso employees. They tried luring me to Afrimarkets without success because I was able to recognize names and voices of some of them from the time I had an account with Banxso. At least, I noted the FSCA suspended their trading license and warned the public against them. It's a wolf in a sheep's coat. They operate on same modus operandi as Banxso, whose trading license has been terminated by FSCA in July 2025.
0 replies
8 months ago
Poor service by Chronic Medical service
My chronic medication was ordered online by one of their doctors on 02/8/2025. The medication is still not delivered on 18/8/2025, despite them claiming 7 days delivery at the latest. I followed on 11/8/2025, through one of their doctors at Mokopane clinic and they promised to dispatch them as soon as possible. I send them an e-mail on 16/8/2025 and the response was just the standard message stating delivery terms and conditions. They did not even bother reading the details of my complaint. I do understand why don't they allow us to obtain our chronic medication from local pharmacies like Clicks, Dischem, checkers, etc.
0 replies
9 months ago
Good service from Voltex Polokwane
I recently experienced a good service from Werner Swanepoel of Voltex Polokwane. Initially I wanted to order some goods through Voltex online, but required clarity on one of their Greenrich battery cabinets. I sent an enquiry by e-mail to Voltex, but no feedback. I then went to Voltex Polokwane, where I was assisted by Werner. He took down my query and promised to revert to me the following week. Indeed, the next Tuesday, he phoned me with required clarity. I then paid for the goods and he kept me posted of the delivery status. I will not mind being served by Werner again from Voltex
0 replies
15 months ago
Slow service by FNB
Two of my FNB bank cards have not been working properly for the past 3 months, when withdrawing cash at FNB ATMs, without tapping functionality. That results in me having to deduct cash from other competitor banks ATMS using the same cards. On 1/9/2025, one of FNB's secure chat agent logged a case for me. To date, no one from FNB, contacted me about investigation progress. On 14/1/2025, I went to FNB branch at Mall of the North to enquire about the progress. I was given feedback that the investigation is still in progress and feedback will be provided within the next 24 hours. I was also told to use the cardless facility to withdraw cash in the interim. In the interim, I incur additional bank charges when I withdraw cash from competitor banks' ATMs.
56 replies
18 months ago
Lost huge savings on learning to trade through Banxso platform
<div>I tried to learn trading with Banxso, after clicking a link on one of the prominent social media platforms around mid-September 2024. I was assigned a Success Manager, Mr.+++++ . On the first meeting after he introduced himself and briefly orientated me on their trading platform, he started with putting pressure on me to invest more capital on the trading account with promises of significant investment returns. I refused initially but eventually with persistent offers every meeting, I gave in to his investment recommendations, which turned out be my life-time mistake. In short, I lost about R635k of savings in about 1,5 months, after four deposits. I feel so embarrassed about myself for not seeing through the manipulative investment offers by this Success Manager. In summary the warnings I ignored were: 1. The Success Manager does not use Teams, Skype, Zoom, etc. to see and recognize their face, even after I asked such. His answer was that the Banxso monitors the phone calls. 2. All the offers for more capital investments were supposed to be cleared same time. 3. The Success Manager discouraged me to use the SL (stop-loss) facility, when opening trades mostly saying it will kick me out the trades quickly, if the stock price becomes volatile. I argued few times with him on this approach. 4. He always said you can withdraw the capital investment after 5-10 days after the trade made profit. I tried once to withdraw R120k of the available R180k and he discouraged me not to withdraw high amounts in the beginning. 5. I was fooled by the initial profits (net R169k) I made in the first few weeks, which the Success Manager used to convince me to invest more. I have not withdrawn a single cent of my capital or profits made on the trading platform. 6. I never asked for a document from Banxso to understand the responsibility and accountability of the Success Manager from their Customer service for scrutiny. 7. I asked for a copy of the bonus rules before depositing the third investment, but the Success Manager said I don't need to worry as there is nothing strange in it. In reality, their bonus conditions are tough. 8. Lastly my bank's ***** team phoned me twice seeking to confirm if I am doing these bank transfers on my own without being under duress or coercion. 9. I should have exercised caution and stick to the basics I learnt in the online trading course and a book I read about trading, and not re**** on the Success Manager. 10. Lastly, I should have stuck to my plan of only learning to trade with a small amount of R4,7k, at least for 3-6 months first. Then only increase the investment to about R20k for another 6 months or so. I am sharing this information to warn other people not to repeat same expensive mistake as me.</div>
53 replies
18 months ago
Lost huge savings amounts
A bunch of ****mers who driven by greed for profits from your money on their high swap fees. I was lured to join them mid-September. I was assigned a success manager, Simon Klein, who kept on pushing me to invest more to maximize my profits, upgrade account to premium to receive bonus on capital deposits, receive cash-back on swaps. In a about 1,5 months and four capital deposits, I'm now R634k poorer, without having withdrawn a single cent. There were profits initially. I tried to withdraw R120k from available R180k, but Simon Klein discouraged me from withdrawing such a huge amount at once. Simon Klein did not bother to orientate me on their platform on the first meeting, but rushed me to open 2 trades and pushed me to invest more. He did not have a clear trading strategy, which I could follow and learn. He discouraged me from using the SL facility as risk management. I ended up making one mistake on one trade that went do bad & wiped out my account. Two weeks ago, his boss Benjamin Scott phoned me trying to convince me to invest R619k on Netflix stock to save the account on the potential profit. I flatly refused. I have since reported Banxso to both FSCA and their complaints department.
53 replies
21 months ago
Good service from Petzone Mokopane
Friendly staff, clean shop, a good variety of quality pet food and other accessories. They also offer some competitive prices on some of the goods. Opens 7 days and closes at 18h00 during week days making its convenient for working customers. Keep up the good work.
0 replies
21 months ago
Poor flight ticket service rendered by Booking.com
Booking.com's customer reference number 40-544753353 for a flexible return flight ticket, on Johannesburg to Kimberley route. I requested Booking.com local customer centre on 22/7/2024 around 07h00 by telephone to alter my flight departure time of 23/7/2024 from 08h20 to 16h20. The customer care agent said Booking.com had a technical problem in that they could not access any bookings by then and advised I call after an hour. Around 08h00, I then logged in through Booking.com's chat facility whereby I was assisted by Roystin. Roystin said he too, can't access the booking details and committed to escalate the technical issue. I kept a screen shot of my chat with Roystin. Around 10h00, 22/7/2024, I phoned the airline directly to find out the possibility of altering the flight times, which they said can be done, but at a minimal penalty and applicable flight cost differences, if applicable. The airline said the reason for the penalty is because Id did not buy the flexible flight ticket directly from them, but through a 3rd party, Booking.com. Booking.com did not bother phoning me with feedback for the whole from 08h00 on 22/7/2024. Only around 08h20 on 23/7/2024, one of Booking.com's agent phoned to say they are unable to alter my flight time because the airline has taken over the tickets. Lesson learnt for me is to buy the flexible light tickets directly from the airline.
0 replies
21 months ago
Poor service experienced at Protea Hotel by Marriot Kimberley
My reservation number 4836971606 at Protea Hotel by Marriot Kimberley for the stay during 22-23 July 2024 refers. Ms Donna Sandt from the hotel rep**** to my email query regarding availability of breakfast at 06h00. She stated that I can book for a breakfast pack if checking out before 06h30. On arrival at the hotel on 22/7/2024, I booked the breakfast pack for 06h00. The morning when checking out at 06h10, my breakfast pack was not ready yet. Then was a bit of confusion and counter-accusations that I wrote 06h50 as the request time for the breakfast pack. Then the hotel staff promised me it will be ready in few minutes. Eventually I left without the breakfast pack at 06h20 to avoid being late at my destination. The hotel is neat and clean, though.
0 replies
Review Distribution
5 Star
4 (18.181818181818183%)
4 Star
6 (27.272727272727273%)
3 Star
0 (0%)
2 Star
5 (22.727272727272727%)
1 Star
7 (31.818181818181817%)