FS
Faisal S
Active since Jan 2016
4
Reviews
0
Industries
Reviews
4 reviews24 months ago
Parrot Product, poor service
Paid deposit for a kitchen backsplash on the 27th February. The installer measured the area with special devices. The message from the service provider was installation would take 15 days. A request was made for balance of payment prior to installation which was done. The installer was onsite on the April 8th, and the measurements were incorrect. I requested that the salesman arranges for his manager to contact me. This was not done. On their Facebook site a further request was made for a manager to contact me, not done. To date we have not received our splashback after payment was made. Terrible service and no product.
0 replies
69 months ago
Keith's Panel Shop, excellent service
I sent my Mitsubishi Pajero Sport in to repair a chip on the door. I have had an excellent service experience from the team lead by Jason as well as personal attention from Reece the owner. My vehicle came out looking like brand new. Very impressed with their service level.
0 replies
76 months ago
TERRIBLE SERVICE LEVELS AT CELL C
Did a contract upgrade in early Jan 2020 and the call center agent informed me that the phone will be delivered the following week. I made arrangements to have someone was at home to receive the delivery. Two weeks later I call back to try and track the phone and the call center informs me that the order was cancelled due to no-one answer at the delivery address. They did not call nor even come to my premises. I re-ordered the phone on a Monday and was told by the agent that it would be delivered by the Wednesday. Once again it was not delivered. After calling the agent again they mentioned that they will call me back in an hour to confirm the order. This did not happen. The next day I once again called the agent only to be told that they had an IT problem and it was not captured. WHAT TERRIBLE SERVICE LEVELS AT CELL C????
224 replies
125 months ago
Incorrectly Disconnected
My DSTV payment date is on the 8th of the month. So this morning the 8/1/2016 I paid my account at the Multichoice of in Umhlanga at 11h38. In the afternoon I noticed that I was disconnected. So I phoned the call centre and spoke to an agent. He failed to understand that I was not late in payment and that I am not responsible for reconnection fees. He then said that he will place me on hold. I informed him that I do not wish to be placed on hold since in the past I waited over 45mins for a response. I informed him to ask his supervisor to call me instead which he agreed to - this never happened. I then called the call center 3 more times to get the service reconnected which took up 2hrs and 50 minutes of my time. At the end the primary decoder was connected but they could not assist with the secondary since they said that the extra view section is closed. I commenced with this query at 15h00 and ended at 17h50 and still not rectified. Prior to the undue disconnection everything worked and now the secondary service does not.<br> An error on DSTV side has cost me time and a huge phone bill ...<br> <br> Unhappy customer of Multichoice DSTV,
75 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
2 (50%)