NP
Nicolene P
Active since Jan 2016
8
Reviews
0
Industries
Reviews
8 reviews25 months ago
Marizelle Bernardo e...
Marizelle Bernardo explained everything very professional and I understand what my policy entails
53 replies
92 months ago
Kings Meat Deli - best experience ever!
Bought mince there today and was so pleased with the packaging when I opened it at home. No messy meat tray! Clean and neat. The mince was top quality and full of flavour! I received great service at the biltong counter as well and even the cashier was friendly and helpfull! Wow! Thank you guys for great service and award winning meat products! Love the Deli and will be back soon!
0 replies
95 months ago
Useless Hollard!!
I have been trying to finalize my hospital claim for six months. They do not call me back and do not respond to my emails. I call almost every day to follow up, they put me on hold for a long time and then promise to call me back, but they never do. What a waste of money!
53 replies
121 months ago
Imagine living in a perfect world!
<p>Can you imagine a world where every business strive to be as good as FNB! A perfect world if you ask me! Always a pleasure doing business with FNB! Professional and efficient service, any time of the day or night! Well trained staff. User friendly website. Fast responce to enquiries. They always make me feel like a Kardashian even though my bank balance does not reflect the same! Maybe that is their key to success, treating every customer as if they are their only customer! </p>
75 replies
121 months ago
Stay on the line !!!!!
<p>I have been trying to upgrade for more than 4 weeks! I call 08217844, then the operator mumbles something about "3G" and puts me through to 0821959 and there I am "staying on the line to rate our service......" !!! No one answers and if they do I ask for a premature upgrade because my phone broke completely! Seems like rocket science because then I am put through to another extension to hold and hold and hold and hold and hold. I have tried any time of day, and the first thing they bring under your attention (if they answer!) is that they close ast 18:00. I have been on hold for very long and if they answer but it is 17:45 you can hear them breathe in the background but seems like it is so close to tjaila time so they just dont talk......silence!! I have triend at 08:00 in the morning. Lunch time. Any time! All I want to to do is a premature upgrade because I am only due in 8 weeks.....it was 12 weeks but I have been struggling to get someone at Vodacom to help me for so long.......</p>
75 replies
121 months ago
Stay on the line !!!!!
<p>I have been trying to upgrade for more than 4 weeks! I call 08217844, then the operator mumbles something about "3G" and puts me through to 0821959 and there I am "staying on the line to rate our service......" !!! No one answers and if they do I ask for a premature upgrade because my phone broke completely! Seems like rocket science because then I am put through to another extension to hold and hold and hold and hold and hold. I have tried any time of day, and the first thing they bring under your attention (if they answer!) is that they close ast 18:00. I have been on hold for very long and if they answer but it is 17:45 you can hear them breathe in the background but seems like it is so close to tjaila time so they just dont talk......silence!! I have triend at 08:00 in the morning. Lunch time. Any time! All I want to to do is a premature upgrade because I am only due in 8 weeks.....it was 12 weeks but I have been struggling to get someone at Vodacom to help me for so long.......</p>
75 replies
122 months ago
Impossible to capture a debit order!!
When I changed jobs, I changed my debit order with Sanlam because my previous employer paid my annuity as part of my salary package. <br> <br> I received an email from Sanlam to inform me that my debit order has been changed.<br> <br> On the first of February they deducted, wait for it.....R24,373.36 from my account! Yes, as in more than twenty thousand rand! The inconvenience I cant even begin to describe! Sanlam said it will take a few days to transfer the money back to my account. I had to take off at my new job to go to the bank, sit in a queue and reverse the transaction on my own.<br> <br> The next month the debit order went of as it was suppose to but I received an email to say they made a mistake and did not change it at my previous employer so I have to pay double.<br> <br> This month they deducted R1350,00. I don't understand the maths because my installment is R450pm???<br> <br> My broker suggested I wait and see what happens end of the month. My gosh! That means they can deduct anything between twenty four thousand or four hundred and fifty!<br> <br> How pathetic that Sanlam cant capture my debit correct! Every month is a frustration !!<br> <br> Very disappointed!
75 replies
125 months ago
Great service!
Mignon assisted me with my queries. She dealt with it very professional and went the extra mile to upload photos of the unit in question. She continued to keep me posted on everything. She was always very friendly and she really knew her business. Thank you Mignon, you are an asset to your company. Keep up the good work, you are a star!
0 replies
Review Distribution
5 Star
4 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
3 (37.5%)