MS
Marianca S
Active since Jan 2016
4
Reviews
0
Industries
Reviews
4 reviews8 months ago
Great service
Thank you Shane for assisting me with dotsure application.She answered all my questions and was very helpfull.
53 replies
20 months ago
De jagers not good client service
I found a jacket that i really liked.I took the time to phone a few branches and found 1 in my size in George at the branch in Hibernia street.I asked the lady to keep it out for me she really went the extra mile and told me she can move it to the branch of my choice.In this case being De jagers Hartenbos.After a few days I phoned Hartenbos branch and they said it was not marked they sold it .I think this is a very bad experience ,as a regular client I will not shop their anymore as this type of client service is poor.
0 replies
25 months ago
Terrible assistance with tracking parcel
Terrible assistance over the phone .I was transferred 9 times .Explaining to them to assist with tracking a parcel.The call was dropped 2 times and then I had to phone again.
0 replies
35 months ago
car repair terrible
I been to Auto magic George in the western cape several years ago and service was great,but i recently visit them for repairs to my car and service was terrible.The paint job itself was ok but they broke my mirror that i had to pay for.My back windows tinting was perfect condition when my car went in when i received it back,i am not able to see through window I dont even know what they did to it.Some of the equipment that was in my boot is not there anymore.When i cleaned my car inside I found the most disguisting head rest covers that very dirty under my seat that was not mine at all.Last but not least they quote me for my front by replacing the door .They did the spray job to the door that they replaced but left the same door handle with the damage on .When i asked the person whom worked with my case why the door handle is still with dents and not painted.He rep**** that if i wanted them to spray and repair the same doors handle it would be another job .They quote for the door not the handle.They did gave me rate my sevice form in store before i have received my car.This form you only sign below with no info on .I asume they fill it in themself not sure.I am very dissapointed.
53 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)