RM
Rayno M
Active since Jan 2016
3
Reviews
0
Industries
Reviews
3 reviews18 months ago
Incorrectly billed
Hi there, i personally do not know why the chat agents do not have all information available. I am being sent in circles. I have a billing query, I have upgrade my line from a 50/50 to a 200/200 as a token of appreciation to my tenant for the line being down 2 weeks in the past two month. No I get a R33 charge that indicates pro rata. No explanation as to how that was calculated. As per the fee attached to the lines the 50/50 cost me R1229.00 the 200/200 now will cost me R989.00. Therefore this gives me a saving of R240. How am I being charged R33 as pro rate when you still owe me a refund. I paid the R1229.00 in full ?
0 replies
55 months ago
Bossa Roodepoort Utterly Disgusted
This is specifically towards Bossa in Roodepoort of 14th avenue. I am utterly disgusted in the manner in which i have been treated last night. I sit down ask whether they can charge my phone, have not even touched my drink and been asked to move. Why ??? Then i wanted to leave since manager and staff members were not interested and told pay bill for the drink i have not even touched. Then i go back to find out what was the problem and been called drunk, a child, sworn at and threatened to be banned. Is this how you treat customers ??? This is defamation of character.
0 replies
124 months ago
Moved but Telkom line still active previous home
Hi, I have moved into my new house on August 1, 2015 and has requested Telkom to move my line end of July 2015. They only responded end of August 2015 with your new area do not support ADSL. Needless to say I have been without internet for a month then. I received a Telkom bill for the month of August 2015 and was not very happy. I requested a cancellation due to not living there anymore but sadly it if January 28, 2016 and I am still being charged after numerous staff members promised to escalate. When will this nightmare end I have wasted so much time and so much mails from work just to cancel due to moving residence. What can be done to move this along ?
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)