BB
Binita B
Active since Feb 2016
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
Fradulent overdue
Zero should be the rating. After settling my account in Sept 2025, my account remains overdue with Boodle and my ITC not corrected. Incorrectly Negatively impacting my credit for 6months and still continuing to do so. Boodle has not assisted to rectify the matter for over 6 months and continue to send me generic emails. I have followed up month after months, had several emails and telephonic calls with Boodle to fix this issue. MY CREDIT IS being NEGATIVELY AFFECTED for MONTHS! Service is appalling!
53 replies
13 months ago
Looking forward to being insured with Pineapple.
So far so good. Great app. Good service and easy to take up cover. However extras like my sunroof are apparently not covered while other insurers covered this.
53 replies
28 months ago
WORST INTERNET PROVIDER AND CUSTOMER SERVICE EVER EXPERIENCED.
RSAWEB is absolutely useless, for 5 weeks straight I have been complaining about my line, issue has been through Billing, Sales, support and Escalations teams several times. However RSAWEB fails to log any of the complaints or update their systems - The supposed support team which is supposed to support clients is *********** to say the least! I have previously reported these issues on Hello Peter and it has since been removed and issue is still not resolved??? Issue has been escalated to Zahira from Escalations department on RSA WEB Side, we have been waiting for feedback for days on end and no one has come out to even check if there is a fault. They give you a bull**** response to restart the f***** router???! I am paying for a line that metrofibre has marked as an inactive line! No one at Metro Fibre and RSAWEB have any idea what is happening - I have tested my line and spent over 30 hours so far on calls to RSAWEB so that THEY can do their F******* job! DO NOT USE RSAWEB FOR FIBRE SERVICES or anything for that matter, They are ***********, lack customer service skills and you DO NOT get what you pay for. My queries have fallen on deaf ears and no resolution's! You are affecting peoples jobs by failing to do yours. Ref 2918935 - Sikhumbuzo Ntshesika Ref 2895569 - Bryce Adams
0 replies
29 months ago
The WORST FIBRE SERVICE.
If I could give them a negative ****ing rating I would. Good day, my fibre line has dropped several times. I have reported this several times. Right now I have absolutely no connectivity. And this is hindering me from doing my job which is ridiculous. This past week I have had issues every single day and all the support agents have told me to restart the router or give it time. This is bull **** I am getting speeds under 1mbps when I pay almost R1000 for a bull**** 100mbps line that I am yet to see. At what point is someone from RSAWEB going to come out and check if there is a fault. How many times do I have to report the same issues over and over again??? Not only is the fibre **********. The billing is too and no one knows what’s actually going on.
0 replies
38 months ago
WHY CAN NO ONE AT VODACOM ANSWER OUR QUESTIONS, RETURN OUR CALLS OR RESOLVE THE ISSUE???
Vodacom Deactivated our services for our account due to late payment - Sibongile from Legal provided us with confirmation telephonically that vodacom would reactivate the lines once the outstanding payment has been received, to date Sibongile after her promises made to us has not returned calls or responded otherwise, since Tues 14, our lines have been deactivated and we cannot make or receive calls. The full payment has been made yesterday and they refuse to put us through to anyone who is superior and able to assist. We have been with Vodacom since 2015. They promised that we had until the 22nd to make the payment, the full overdue amount has been settled and they refuse to assist us even though we have made the payment prior to the deadline, Agents from Legal Department (Collections) we have spoken to : I have requested these call recordings to which no one has provided the information: Sibongile (Legal / Subscriber Collections) Zakitsi (Legal / Subscriber Collections) Zanele (Legal / Subscriber Collections) Koketso ( Legal / Subscriber Collections) Zandi (Legal / Subscriber Collections) Byron (Customer Care) Jayden (Customer Care) We have confirmed with customer care that our payment reflects but they cannot assist further as the matter is with legal/collections. Sibongile distinctively advised that if the payment is made within the 7 days since they have switched - they will reactivate the lines and continue as per normal. Issue Summary : - Vodacom has still not provide us with the recordings from any of our calls since 14 Feb 2023 - Payment has been made in full by 19 Feb , 3 days prior to the deadline. - Subscriber collections management has failed on two occassions to contact client and still at this time has not. Calls logged at 10 am on 19 Feb for management to return call which they have failed to do. - We are getting no assistance in respect to our vodacom account. - Vodacom did not notify us that our account was going to be deactivated in the first place. A total of 19 calls have been made to vodacom, most have been unsuccessful! WHY CAN NO ONE AT VODACOM ANSWER OUR QUESTIONS, RETURN OUR CALLS OR RESOLVE THE ISSUE???
168 replies
44 months ago
WORST Business Bank EVER!
I have had the worst experience with FNB Business Banking. Request was logged on the 23rd and I was told it would take me 2-3 working days. This means my request to reactivate my business bank account should have been completed on the 26th. I have followed up every day since. The online secure chat is absolute trash - they end your chats prematurely and do not answer your questions - they have failed countless times to provide me with an update. No one at FNB branches, online or over the phone can tell what is still outstanding??! Business banking follow up's cannot be done over the weekend - like business do not operate over the weekend ?? Now I have been told it will take 3-5 more working days! I want my Account activated NOW! Give me some feedback!
74 replies
103 months ago
Ridiculous assistance & Terrible communication
HTN attorneys are contacting me a month after I have settled my account. They continue to harrass me and tell me I know owe them. After i have settled my account. The account holder confirms I have settled this and shows nothing on my account dashboard. They send me a ridiculous balance sheet - that does not even have the right amounts I have settled. I have a settlement letter from the account holder. And they still continue to continue to contact me! They cannot even provide a reasoning for why they did not contact me as soon as the amount was settled to say that I was infact still owing. I will not settle this! This is taking advantage.
61 replies
124 months ago
FNB is unable to explain my transactions.
I received an in contact msg on the 28th Dec last year, the amount being R356. I queried this transaction not long after I had gotten the message. All I wanted to know is what the amount was for. I called into the FNB call centre on many occasions . And I still could not be assisted. FNB then confirmed via SMS that the debit order was for a device. I call in to query which device and the call centre agent then tells me it is not for a smart device. I have been given the run around since then and to date, I have not been given an answer to what I am debited for! If FNB cannot answer as to what I am being debited for, I would rather not bank with FNB period!!!!
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (12.5%)
2 Star
1 (12.5%)
1 Star
6 (75%)