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Humphrey D
Active since Feb 2016
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6 reviews11 months ago
Insurance Claim Denial / Bad Faith
SHOCKING DENIAL OF LEGITIMATE ACCIDENTAL DEATH CLAIM AVOID CENTRIQ LIFE INSURANCE - THEY WILL FIND ANY EXCUSE NOT TO PAY I am writing to warn other consumers about Centriq Life Insurance's appalling treatment of legitimate claims and to seek public pressure for resolution of my case. WHAT HAPPENED: My fiancé, Ms Nthabiseng Pitsi, tragically passed away from suspected poisoning according to the official post-mortem examination conducted by a qualified forensic pathologist. The death was classified by SAPS as "sudden death" with toxicology samples taken for analysis. Despite having a valid accidental death policy, Centriq Life Insurance has WRONGFULLY DENIED our claim (Reference: CF45617454) claiming her death was "not accidental." THE SHOCKING DENIAL: Centriq claims that poisoning is not an accident because it doesn't meet their definition requiring "visible, violent, physical and external means." This is absolutely ridiculous and legally wrong! HOW IS POISONING NOT AN ACCIDENT? - It was sudden and unexpected (confirmed by authorities) - External substance entered her body (poison from outside source) - Caused physical damage (pulmonary edema, organ failure) - No evidence of intentional self-harm or suicide - Identifiable time and place of occurrence OFFICIAL MEDICAL EVIDENCE: The post-mortem report by a Doctor (qualified forensic pathologist) clearly states: Cause of Death: "UNDER INVESTIGATION: SUSPECTED POISONING" Physical findings: Pulmonary edema consistent with poisoning No injuries: "No external and internal injuries observed" No self-harm: No evidence of intentional overdose or suicide WHY THIS IS OUTRAGEOUS: Poisoning is universally recognized as accidental death in insurance law South African courts consistently rule that accidental poisoning = accidental death They have ZERO evidence the death was intentional or not accidental Food poisoning, chemical exposure, toxic ingestion are standard accidental death examples Their interpretation is legally baseless and designed to avoid paying legitimate claims CENTRIQ'S BAD FAITH TACTICS: Using overly restrictive interpretations to deny valid claims Ignoring official medical evidence from qualified professionals Failing to meet burden of proof that death was NOT accidental Causing additional trauma to grieving families Violating fair treatment obligations under insurance regulations WHAT I'VE DONE: ✅ Submitted formal complaint to Centriq (they have 30 days to respond) ✅ Escalating to National Financial Ombud Scheme ✅ Consulting legal counsel for bad faith lawsuit ✅ Warning other consumers through this platform WARNING TO OTHER CONSUMERS: DO NOT TRUST CENTRIQ LIFE INSURANCE - they will: Find ANY excuse to deny legitimate claims Use legal technicalities to avoid payouts Cause additional suffering during your worst moments Force you into expensive legal battles for what's rightfully yours WHAT CENTRIQ MUST DO: IMMEDIATELY REVERSE this wrongful denial PAY THE FULL CLAIM as required by law APOLOGIZE for this disgraceful treatment REFORM their claims handling to prevent future abuse CALL TO ACTION: Please SHARE this warning to protect other consumers from Centriq's predatory practices. If you work in insurance/legal field, please comment with your professional opinion - I believe any expert will confirm that accidental poisoning IS accidental death. Centriq Life Insurance - FIX THIS NOW before facing public backlash and regulatory action!
106 replies
16 months ago
GAME ILL SERVICE!!!!!
HelloPeter, Eix I bought a Canon Pixma G3411 printer on June 2022 which came with a 3 year warrant, Sad story printer started malfunctioning, Swinking papers on one side, then after started not feeding paper giving an error which does not go away. i tried to troubleshoot the problem but still persisted until i decided to take it back to where i bought it at game store at Ilanga Mall Nelspruit, with its slip and accessories along in its original box , in a nice clean condition, good as new, along with its box which states the warranty on the side (3 years warranty). A lady assisted me and told me that their system is offline she can not assist me, so its up to me whether i leave it with them or i take it back with me, which i responded by saying taking it back with me won't assist me, i rather leave it with them but i need a printer urgently as i use it for my home office which she further explained and said if i was hoping to get a replacement that wont happen as they only exchange or refund on items that have less than 7days after purchase, which responded to her by saying i was hoping to get an exchange not a refund as i need a printer ASAP as she mentioned that repairs that long i might have to wait for weeks which i am dissatisfied about it. what more they called me day after saying they cant repair my printer as they only cover 1year yet i have a active warranty for up to 3years which when i bought the printer they told me about and asked me to register for it with canon in which i did and it is active so i am failing to know how to go about this.?! i am sooo dissatisfied with the service of GAME. Canon has been my trust brand for years so this just shut me as i have bought about 6 printers which are canon then this now, they really looking me as their customer!!!!!!!!!!!!!! their contact number they contacted me with is 013 742 9000 and my contact details are as follows(email hvdladla@gmail.com Cell: 0720836450) I plead with you to assist me with this matter.
0 replies
38 months ago
MTN Laptop issue
hellopeter i am writing and seeking assistance regarding my contract with MTN. I took contract with MTN for a laptop which i use for business as I'm self-employed which i use that laptop to conduct my business daily bases, unfortunately towards mid of January it just stopped working while its still under warranty and I'm still paying for it. With that been said i decided to take it to MTN which they checked and said to me they're going to book it for repairs which was the mid of January 2023 and they said it will take a week as i did specify to that i use the laptop to conduct my business and invoice with it and i did mention the urgency of the matter to them. Then to my surprise it was booked week after i have submitted it. Which from what i heard was on the 4th of Feb 2023. After that i did not hear from MTN until weeks ago when i got a call from the lady i booked the laptop to which i received an email stating that i should wait for not more than 2weeks and my issue would've been resolved and I waited and still waiting for my laptop. I actually got tired of waiting then decided to go to the store to do a follow up on Thursday 16th of feb and to my surprise they told me the same story then sales lady decided to call their repairs department to find out about the matter (Job No: 415087) which we were not assisted instead she decide to pass the phone to me to speak with them (Their contact no 011 894 4100) and i was told that there's nothing they could do for me, i should contact huawei myself and ask them to speed up or send the parts to them quick. Which i found that very offensive as i have been patient and waiting while losing business as i can not run my business neither is conducting my business efficiently but i have been paying for my monthly installments for the laptop which i do not have. Still not knowing when i will ever recieve back. Can i be kindly assisted in this matter. I can be easily reached on the following details: email: hvdladla@gmail.com, Cell: 0720836450 Thank you
0 replies
52 months ago
Cellphone Insurance Claim
Hello Peter. I’ve lodge a claim with admyntec on the 14th of December 2021, up until now I haven’t got a straight response on my side in relation to the claim, whats makes the situation much worse it’s a contract device I have to pay every-month for a device i do not have along with the insurance premium and they have been quiet when I contact them they tell me about reviews, first they said I should wait 7days now they tell me that my claim is under review and i asked them to put me direct to their review department and their response was” they’re only communicated with emails I can’t contact them yet I’ve sent countless emails and nothing from them. Today 14/01/2022 it’s over a month since my claim has been lodge with no progressive response from admyntec I called today and spoke with one of their consultants Mr Sanele Manana he said” he told me that my claim is still under review and he can’t transfer me to their review department which I should wait for their response coz there’s nothing they can do from their side?! Can i be assisted on this matter as i do not know what I should do now as i was using the cellphone for work. I can’t work now I’ve been waiting for admyntec and i did mention that i was using the device for work.
0 replies
52 months ago
Insurance claim
my phone got stolen (huawei p40 Pro) which i insured with MTN insurance. Ticket ID 859189 they’ve been giving me excuses and it has been a month yet i have to pay the insurance and the device which i do not have. Whats worse their insurance it’s insanely expensive in comparison with its competitors but their service it’s much worse. Their contact email address mtnclaim@admyntec.co.za
0 replies
124 months ago
please assist on a phone matter, don't know anymor
bought a sony c3 around March last year and started using it in June after a month it started acting up(switching itself off) (sometimes when it rings doesnt want to answer or touch) but at the time was in Pretoria so i come back and took it to MTN then told me i should send it to the shop i bought it for repairs since its still under warranty and i took it where it was bought which is Truworths Riverside Mall which when i got there they gave me attitude and asked me why don't i take it to MTN and started acting on me asking me wheres my warranty slip since im only carrying the phone slip and i told them i don't know where it is and the lady named Nozipho told me they can't help me so i should bring the slip then there they can help me, i didn't argue with them as they refused to ask for the manager then asked someone to help me about the issue which told me to report to hello peter and i did and after less than an hour Truworths Riverside called asking me to bring the phone, i handed it. they called today which is the 3rd time sending it to repairs finding out again it still has the same problem while was still at the shop and its been while since January i don't have a phone!!!
75 replies
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