Active since Feb 2016
I have always been very satisfied with their service. Always serviced all my vehicles there, for years… After my experience today, I will take my business somewhere trustworthy. I took my vehicle for a service and requested that over and above the normal service required, that my clutch cable also be lubricated. From the moment I made my request I did not feel it to be a welcome request. When I collected my vehicle I was given an elaborate explanation that the clutch’s bushes are busy wearing and hence they can not lubricate the cable. To fix this will cost c.R4000 just for the labour. This monstrous task can not even be done by them and they will have to send it to an engineering company. (1) Why would they need to remove my gearbox or even touch anything inside the clutch to lubricate the cable connecting the pedal to the mechanism on the clutch? (2) If they can’t even open it to check, how do they know how much the bushes are warn or need replacing? Only on my way home did I realise the tit they tried to take me for. I would not have lost any respect if they told me they were; overbooked and did not have the time; understaffed; not in the mood, or even if they just outright said they were too lazy. In stead, they skemelessly lied. My advise to anyone dealing with them, remember this: anyone that is comfortable to tell a lie will be just as comfortable stealing.
If you get what you pay for. This will be the most expensive nothing you ever pay for. Not only do I not have my new couch, my old couch are also a gone. Anyone considering doing business with FAB Furniture, be prepared for a long string of disappointments. I will for the rest of my life remember 2021 for the year I had to deal with FAB Furniture.
Being due for an upgrade and seeing the iPhone SE being advertised by MTN almost everywhere, my mind was made up to get my upgrade with this handset. This is my first handset update in 5 years, my excitement about this long overdue update was to be expected. So, I started doing the legwork a) first, driving to malls (near and far) and visiting any shop that could help me, b) visiting countless websites and phoning MTN stores I have not visited to yet, and c) finally contacting the customer care center to find out who can help me. The call center finally confirmed what iStore and the MTN Stores all said. MTN will only be receiving a handful of iPhone SE's sometime in July. Why would MTN sell this extensively in the media if they never had any stock? I guess it would look bad comparing MTN to some of the leading service providers if they did not pretend to be as good as the others.
After 8 months of pure torture with account issues and just non responsive service; I started putting in my notice to cancel service with Cell C about 3 months ago and again at 2 months and again on the final month. I asked and dragged my self through endless frustration to at least get a confirmation that 30/10/2018 would be when I will be finally done with HellC. Guess what,... as expected, my new SERVICE provider can not do anything until you get of my line. Please get of my line.
Since I have had no response on how to give notice I will be doing it on here also. This is just a copy and paste of the mail I am attempting to rid me of the hell that is CellC. ------------- Good Day. Please find herewith my one month fair notice for termination of services from the end of October 2018. This will mark the full term of our agreement and I will not be held responsible for any payments after this date. I have done and can proof that I have done my best to find out exactly the correct procedure to give this notice. Since I have had no response at all I will be sending this mail multiple times, or until I receive some form of response to: ********** ********** ********** For the sake of anyone else wanting to know more about my 'quest' with CellC, see this link: https://www.hellopeter.com/cell-c/reviews/iconnect-to-cell-c-c-fibre-nonsense- **********
Received a message on hellopeter stating: Communication was received from our C-fibre department that they have contacted you and advised on a way forward. YET. No correspondence other that the task I was given last month to run administrative errants on behalf of Cell C.
I had a fibre arrangement with iConnect, which was taken over by Cell C without me asking for it. Problem is that my account was payed in advance and Cell C did not receive the money payed to iConnect. I send many many many mails, each time attaching all the documents as proof and explaining the problem. Got a call once to say that it has been corrected, but three months down the line everything is getting worse, best I got the last time was a request to fulfil an administrative errant on behalf of Cell C and ask iConnect to pay over the money. I feel that I did my part in proving that payments was made. If this is not resolved on my next statement, I am reporting the matter to a small claims court.
Step 1. Make sure you are at home when they start the trenching. If not, your fibre box will be proudly displayed smack bang in the middle of where there was once a garden. Step 2. The wait begins to get the line inside your home. Wait. Wait some more. More waiting. (See below for contact details and the ticket escalation process.) Step 3. Now that you finally, after many weeks have the doorway to fibre internet in your home, the friendly man will tell you; “all you need now is the router” éeeeeeeé... wrong. Guess what,... you are back in the hands of the vuma ghost. Step 4. Before any ISP can pay any attention, the vuma ghost needs to configure what has by this stage become Pandora’s box. Step 5. Apparently, (I am not there yet), once this is done you might have earned the privilege to be connected by an ISP. Now. To get in contact with VUMA the ghost, take your time and familiarise your self with the lyrics of some of your favorite elevator tunes. Telephone: When you get help (most of the time not a long wait), expect a ticket number and a promise that the issue has been escalated. Now, here the fun begins. When you phone to follow up you can just quote the ticket number; you will hear, please hold while I check what is going on. Next, one of two things will happen; (1) you will be put on hold until the phone eventually cuts out, or (2) you be told that the issue has been escalated and will be resolved between 24 & 48 hours. Don’t believe this, the vuma ghost will only say that to make you go away. E-mail: I suggest you send the same message more than once to as many e-mail addresses you can find for anyone at vuma. This way at least you can see them ask each other why no one has resolved your issue, but nothing will get resolved to soon. You will most likely also not receive a reply, but if you do, it will be an escilation promise. Remember, their services are designed around making you go away, so if you don’t follow up daily you will be waiting for nothing. I think if you have the patience of Job, and the determination of an Olympic gold medalist, eventually you might get your line working, who knows? If like me the internet has become a part of your daily living and you use it to earn extra income, here is my advice. Stay on a slower ADSL from Telkom; terrible service is at least still service. Don’t expect that from vuma, all you will get is a ticket number and/or a promise. Good luck.
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