Active since Mar 2016
I bought a mattress from them. When it was delivered i discovered that it's very high. I phoned them and they told me am not allowed to exchange the mattress as it was bought online. They r telling me to instead pay an extra R1000 if i am to exchange and wait for 30 days.
Great service received. Cebisile Sithole was of great help. Really helped me through
I bought a towel at Ackerman s Sunnypark on Saturday 23 October 21. I was travelling outside the country. When I got home I just remove it from the plastic and put it in my suitcase. When I arrived at my destination and was about to bath, I discovered that they didn't remove the (sensor). It seems like when I left the shop it didn't even activate / ring. So today the 27th October I went back and reported . They said that they can't help me if I don't have a till slip. I told them that I used my account card to buy but still they refused to remove that sensor thing becoz I don't have a slip. I had all the proof but they still refused....to me this is so unfair. It wasn't my fault that the lady at the till is the one that made that mistake....I phone their call centre and was not helped at all. Am so so angry right now. I don't even know how to remove it...
I laybye a bedsuite in November last year. It was R9999 plus R750 for delivery. On the 16th of March i went to finish paying for it. When i went to make the payment, i told them that its my husband's birthday on the 19th of March so they must make sure that they deliver it before or on the 19th coz i want it to be a surprise. After 3hrs, they phoned me to tell me that the bedsuite i laybye is not there and has been discontinued. I am so angry right now. Why did they make me to laybye something that was not there and ruin my surprise. What makes me even more mad is that the store manager of Bradlows Arcadia didnot even bother to phone me or come out from his office to apologise. I mean what type of service is this. Now i have to wait and wait for my money. This is juss so not fair...
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