NF
Ntando F
Active since Mar 2016
3
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3 reviews36 months ago
Property Transfers with ease
You have not experienced service until you’ve had Bernidene Fourie oversee your transfer what was a headache became a service experience so awesome you start to ask and question if it’s suppose to be this easy. I highly recommend Leeuwner Maritz Attorneys and in particular Bernidene who is professional and efficient, kept me updated as the seller every step of the way bringing down the anxiety levels. I know which attorneys services I’ll be using in future transfers.
0 replies
61 months ago
POOR SERVICE PROVIDER
This has to be one of the worst service providers, they'll blame their downtimes on Vumatel, forgetting Vumatel sends an SMS to notify customers on their network of expected network issues. They also forget neighbors talk and when I'm down my neighbor who uses a different ISP is up and operational, they too use Vumatel infrastructure. I have been stuck in a 36 month contract, my fault for believing fiber would not have as bad a service as ADSL but with Fibrestream it's downtime after down time on fiberline, paid on time each month late payments early in contract were due to their erratic debit order dates, moved to monthly stop order payments. Initially Skyfi at one point, cancelling of this contract, with 6 months left on it, will cost me R5000. it's a joke. One can compare then to Eskom I reset my Wall unit (CPE) I think it's called and router at least once weekly to resync the connection. Come the end of each month full installment is expected no credit for the downtimes experienced, free money for 90% of service. I lose money when I have these downtimes, I have to travel to the office as I mostly work from home, that's an additional cost. This is aside from the financially driven objectives I take up on personal capacity which require constant internet connectivity. I have asked for a report providing insight on how often I have these downtimes over the last 6 months and nothing has been provided, not even the easily attainable usage report they suggested over my request has been made available. I can't shake the feel that the business operates as though it's new startup with limited resources in finding their way around how customers should stay informed.
0 replies
122 months ago
Ithuba Lottery took my money
On the 9 March 2016 I deposited funds for online playing with the current SA lottery. The mistake I made was to use my ID number as reference, cellphone number is to be used, which I later found out was incorrect. This amount was never credited to my onlune wallet and has not been reversed to my bank account either. What is sad is to date I have emailed (no response) , called their call centre three times, and posted onto their facebook page in an attempt to get my R200 back. Each time I call and post on facebook im told they will escalate the matter and to date no calls have been received from anyone representing this organisation informing me of when my funds will be returned. I have run out of avenues to take and hope this will get me my funds back. Are they so used to taking money that they do not how to refund money when no ticket has been bought I would understand if the money was credited to my via their I would atleast have the opportunity to use it currently I feel cheated in that my money was just simply taken and no services/lotto ticket was make available to me.
75 replies
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5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
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2 Star
1 (33.333333333333336%)
1 Star
1 (33.333333333333336%)