BM
Bernard D
Active since Apr 2016
18
Reviews
0
Industries
Reviews
18 reviews4 months ago
Absolutely bad service iro Yellow Hawk Spur at Ventersdorp
Already submitted a seriously negative review iro the above SPUR branch ; was promised that the owner will contact myself ; requested to provide a specific time which was done for the specific date of the 12th of December 2025 , still waiting for the branch owner to contact myself ; yet the Customer Care divion from SPUR , say they are accordingly closing the " Complaint file "????? This is the type of service satisfaction offered to clients??? Sibulele - Spur Customer Care Ambassador - 0860 007 787 ; was the last contact received with the closure message? Great Customer satisfaction????/ Really????? Absolutely and definitely not!!!!!
0 replies
4 months ago
Accommodation
From the moment of arrival ; great and friendly service received , from all personnel encountered on premises. Superb location - very neat and clean. Great value for money. Simply a great experience ; and will definitely recommend to any prospective visitor.
0 replies
4 months ago
Accommodation booking
Simply superb and great service received. Will definitely recommend using them!!!
53 replies
14 months ago
Bad service from DSTV
My Brother-in-Law submitted a query during last year. Response received in January 2025 ; acknowledging receipt , and stating feedback within 48hrs. Queried again in February 2025 ; received a confirmation and response that responses can only be done in English. Original issue , still not resolved????
0 replies
23 months ago
Absolutely pathetic service
Absolutely pathetic and poor service. On 29 April 2024 a Change to Banking Institution was completed and submitted by member. On 07 May 2024 via e-mail at 11:30 sent directly to membership@momentumhealth.co.za. On 07 May 2024 via e-mail again at 11:41 sent directly to mhretailbilling@momentumhealth.co.za. On 09 May 2024 via e-mail at 16:43 sent directly to charmaine.george@momentum.co.za with a very specific query for clarification. Member's front and back of ID was provided as requested ; however , specific query was NEVER ADDRESSED OR RESOLVED TO DATE - where requested as stated. Momentum still debiting OLD banking Institution ; suspension of membership is now even worse ; now are insisting that the member must travel over 100km's to have to make a manuel payment ; despite Momentum being the Negligent Party to the problem. When phoning today from 11:34 on 0860 11 78 59 was informed by a Khwezie???? that e-mail communication is not the correct way ; and that the Charmaine George that was communicated with , cannot be held responsible?????????????????? The member has tried ; since the original submission on the 29th of April 2024 ; subsequent also on the 07th ( X 2 ) and the 09th of May 2024 ; the member has done their utmost to resolve/rectify this issue. NO ASSISTANCE FORTHCOMING FROM MOMENTUM ; AND BEST OF ALL ; A CONTACT PERSON WITH A PERTINENT E-MAIL ADDRESS CANNOT BE HELD RESPONSIBLE/ACCOUNTABLE ; CANNOT BE CORRECT??????????????? Even worse ; whilst speaking to the Consultant ( probably Call Centre - Khwezie??? ) the phone for some or other reason went dead at around 12:04 from 11:34 - and NO CALL BACK has been forthcoming till now?????????
53 replies
24 months ago
Pathetic Service for responding
I received an e-mail from a Tawhira Jardine ; returned a message early today the 18th of April 2024 ; including phoning from 09:10 till 09:15 ; whereby I was assured that an e-mail will be provided to this person ; to return my call? It is now 16:32 ; and absolutely nothing has been forthcoming from the person so contacted? Seven ( 07 ) hrs and seventeen ( 17 ) minutes? Really? Is this person so busy????????????? Absolutely pathetic service!!!!!!!!!!!!!!!
53 replies
26 months ago
SUPERB SERVICE FROM MIWAY
Once serious action taken ; simply great / superb and prompt service was received by Onalenna Mokoboto / Shane Chettiar and Marc Maleking in resolving my issue. Within days the issue was resolved ; a new Laptop was accordingly purchased , and such has already been captured onto my Policy with immediate effect. NOW THIS IS THE TYPE OF SERVICE THAT IS EXPECTED TOWARDS CLIENTS/CUSTOMERS ; AND IT IS THIS THAT ENSURES THAT MIWAY WILL MOST CERTAINLY CONTNUE TO BE RECOMMENDED BY MYSELF!!!!!! SUPERB ; AND KEEP UP THE GREAT SERVICE TO YOUR CLIENTS/CUSTOMERS!!!!
58 replies
27 months ago
Disgusting and Pathetic service from MiWay Insurance
I have been struggling for almost a year now to be provided with a voice recording whereby I was under the impression that my Laptop would have been added and specified on my Policy. I have even worked through my Brokers ; and they have simply also been ignored. Sometimes my e-mails are acknowledged as being received - however - that is it , nothing further is coming forthcoming from MiWay Insurance???? Absolutely disgusting service from them ; but do not make a mistake , we must continue to pay for this service???
116 replies
41 months ago
Fantastic Service from MiWay
Windscreen claim logged via the website. After normal business hours on a Sunday. No hassles or problems experienced. Claim approved vitually immediately. Simply superb and extremely fast. Keep going MiWay!!!!!!!!!!!!!!!!!!!!
132 replies
53 months ago
Pathetic Warranty service from Heat Tech Geysers
Most poor and pathetic service iro a warranty claim. Have been battling since the 30th of November 2021 ; through their ONLY local agents that can apparently handle a warranty claim - Hallaby's Plumbing in Parys - with NO joy!!! 16 Days now ; geyser is costing me money with continuous leaking hot water!!!! Contacted Hallaby's this morning and was politely informed that the CLAIM HAS NOT EVEN BEEN REGISTERED TO DATE AND HEAT TECH DOES NOT EVEN REPLY TO THEM - YET THEY ARE RECEIVING COMMUNICATION?????????????????????? Phoned the 087 number on geyser - line simply went dead. Phoned 087 number on website - line simply went dead again. Phoned landline number found on website - phone went over to voicemail???????????
0 replies
Review Distribution
5 Star
7 (38.888888888888886%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.555555555555555%)
1 Star
10 (55.55555555555556%)