SM
sinenhlanhla M
Active since Apr 2016
4
Reviews
0
Industries
Reviews
4 reviews25 months ago
Racial profiling
We would like to know what are the steps to follow if a complaint is brought forward against a person who has boarded the flight? What we witness has left us wondering if one is even welcomed through your doors. Please remember that you hurting the business and the people employed by it should you not proceed with caution.
0 replies
45 months ago
DASH'ED OUT SERVICE!
Second time unlucky. First time we had to drive and wait for hours when we had made payment and time for delivery clear the day before. We vowed never to go through that again, our money is much appreciated elsewhere. Second time is today. Nothing has changed, worst service ever, no communication, telephone lines always congested, WhatsApp messages being ignored. Why did we even bother...once bitten twice shy theory with this establishment. Take your money elsewhere.
0 replies
51 months ago
FIX IT ASAP
49227367. I beg someone to just resolve this. You can't operate on exploiting clients. An issue sitting on your desk from the 5th of February. How many times did I forward the proof of payment (pdf) to keep getting a "please highlight and send pdf" . What a waste of time by Venecia M, then asked if the issue can be escalated to be met with a money driven "pay pay pay" attitude Phumelele M. How can you not fix a problem but demand payment, are not important payers? Business by client satisfaction should be your upmost priority. How did this client move from paying one decoder to 2 and being charged 2.6k then 1.9k? No one is interested in making sure the matter is fixed. Money was never an issue hence I paid the 2.6k just to watch DSTV in hopes that I could get clarity but, the phonelines are just another pandora's box. I swear being with DSTV is like being in Jumanji, it's one thing after the other. No systems in place we're better off with just streaming from other platforms and sticking to Netflix+Showmax+AmazonP.
159 replies
122 months ago
Sorry we can't help you!!!!
I have been with nedbank since just over 3 years and never had problems before because of the good service and smart resolutions/alternatives to my problems.Last month I received an sms to say I should collect my card at the Amanzimtoti branch ,which was my choice seeing as I was going to be home on the weekend (I work a very heavy shift as a medical officer during the week at Mpumalanga), I presented two weekends at Amanzimtoti and both which were packed full and the waiting period for attendance was not met.Today I went there again to try and collect my card,response was that the system from the IT side waa not working,now what to do since I have to drive back to Mpumalanga which is over 400km far?\Sorry your card has expired,sorry we can't courier it to your closest branch,sorry our systems won't be working today,sorry you must re apply for a 'temporary card' elsewhere,sorry you have to come back here for the permanent card,sorry sorry sorry!!!This is not happening in other banks and if I cannot access my money this starting week,I am no longer promoting the good service I had been getting previously."
75 replies
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5 Star
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4 Star
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3 Star
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2 Star
1 (25%)
1 Star
3 (75%)