FF
Franz F
Active since Jun 2009
10
Reviews
0
Industries
Reviews
10 reviews4 months ago
Dishonest Plumbing supplier
Bought plumbing stock and agreed with the owner that any items not used, could be returned. Stock provided did not meet all the requirements as was discussed when making the purchase. Took the few items back and the brother of the owner first stipulated that they don't do refunds. Owner agreed to the refund but is delaying the payment. Clearly doesn't understand the Consumer Protection Act
0 replies
13 months ago
Dishonest Dealership
Worst buying experience ever. Seems this dealer purchases vehicles which are rebuilds and sold as new. Manager, mechanic do not seem to be honest in their dealings. Paid for license and registration which was never done. Listed price is different if not a cash deal. Can see why they do not have a dealer code and operate through another dealership.
0 replies
14 months ago
Awesome Service - Pinetown
I got an online quote from the Pinetown branch. I called the branch and spoke to Hayden. Hayden was extremely professional and went beyond what was expected to assist my in-laws with the tyre replacements. We are extremely grateful for the way he assisted them.
0 replies
14 months ago
Great service from I...
Great service from Isaac S at Germiston
53 replies
16 months ago
Poor vehicle battery lifespan
Had a battery replaced in 2023 under a warranty claim. 2nd battery has also now needing to be replaced, also within a 24 month period. Will never support an Enertec product again. They also are manufacturers/suppliers of Energizer batteries. This also goes for the retail outlet that supplies Enertec Batteries, The Battery Powerzone. The outlet store in North Reef Road, Bedfordview is should not be operating.
0 replies
25 months ago
Refund Policy against Consumer Protection Act
Charges a 15% handling fee for an item that was returned as you weren’t able to supply the quantity required. Item returned less than 24hrs after purchase. Charging of handling fee in this matter is against the Consumer Protection Act!!!!
53 replies
31 months ago
Horrible migration experience
Having advised RSAWEB on the 6 September of the change of ISP’s it has been nothing but a nightmare. Communication from the Project Team is absolutely dismal. 1 October activation did not happen. Not sure how the Google reviews happen, but definitely not what experiences. From Nadine, Babalwa, Sibongile, Socail Media team, really poor service delivery due to lack of communication. How do you manage Vumatel??? End result is a cancellation of services before they even start.
0 replies
39 months ago
Poor service and Representative of FNB
As per other reviews, it is unfortunate that one cannot give a negative rating. Sending correspondence to the complaints email address is like sending it into a black hole. Dealing with Theo Louw is incomprehensible. Clearly the agent and back office have no idea what is done. Don't make settlement offers if you cannot interpret your own offer or at least train the individuals to understand what is actually being offered. A complaint will also be submitted to the Council for Debt Collectors. Would suggest First National Bank review their SLA with this agent.
53 replies
56 months ago
B4C Maintenance & Renovations
Came across the service adverti*****t on FB for a generator repair. Initially thought there service was outstanding. What was meant to be an hour repair, turned into a two day repair as Brad couldn’t get the generator to work. Makes me think that he took it elsewhere. However there has been no follow-up service to look at what they originally repaired. After numerous requests and follow-ups, they just don’t deliver on their promises. Be warned about using them. Quick to take money, but no after-sales support. Was happy to support local, but this service doesn’t do them any justification. Wish I had seen the previous online review.
0 replies
133 months ago
Claims Department - poor quality
I have called on numerous occasions to have claims checked and reprocessed as they claims department are just processing claims to get numbers through, not processing them accurately, resulting in follows-up from my side for the claims to be reprocessed.<br> One particular claim has been submitted at least 4 times, eventually with the right procedural and NAPPI code. This has particular claim as been sent through on 2 occasions as Discovery did not receipt it on the first occasion, albeit sending a reference code. Staff commit to following up and a week later, no feedback is available. Only after speaking to a call centre agent, it has eventually escalated to a manager for their intervention.<br> <br> It seems staff are chasing numbers and not quality in the claims office, resulting in unnecessary rework. No TQM<br>
76 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
7 (70%)