Active since May 2016
15
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Reviews
15 reviews47 months ago
THE WORST COMPANY IN THE WORLD AS FAR AS MY 77 YEARS EXPERIENCE.
I have had the most terrifying time with all this firm and unfortunately am logged into them on contract for a year. They do not have any idea of how to help a person I spent most of yesterday and so far from7.14 until now to try to reset my fibre router as about 10 of my apps will not connect on the Web Africa fibre. I have UNFORTUNATELY tied into a contract with them who caught me with wrong information and cost of contract price. I desperately need to get out of this contract asap. I cannot afford this amount anymore.
0 replies
54 months ago
A NIGHTMARE!!!
ATROCIOUS SERVICE: To try and get them to cancel my supposed service that was purely an enquiry when fibre first came on to the market is being an absolute nightmare!!! They just put through a debit on my bank without any service or router or having signed a contract. Now, they insist on saying I have signed up with them when I did not. Metro Fibre installed the fibre into our building and flats
0 replies
59 months ago
Avo App Big Problems with ordering online for the grocery special
I am not impressed at all with their AVO APP i have tried all morning to get into the Special on Groceries and have had endless trouble. I’m still waiting for someone from technical to sort it out.
0 replies
60 months ago
Shocking accounts department
Each month there’s a problem with the credit is not deducted from my debit order. I’m really getting very tired of this and having to always complain.
53 replies
61 months ago
shocking service
I received email to register for the vaccination and cannot get it to work. Over and hour now and still cannot get it done.
106 replies
61 months ago
SHOCKING SERVICE
I applied at Vodacom Musgrave centre on 20th April 2021 for a Fibre connection to my flat and was told that everything was in order I submitted all that was required and told a router and ****al would be delivered to me to start using the fibre until the fibre from the street, Florida Road, Durban to be installed. I have sent numerous emails and watsup messages to the branch, (Joe) and constantly asked to speak to Ebrahim the owner and told that Vodacom have a problem he said that IT DEPARTMENT are working on it.
106 replies
62 months ago
SHOCKING SERVICE
I have been trying to speak to someone at their call centre from 9 .29 today and still not managed to get to speak to their chronic department.
106 replies
65 months ago
UNHAPPY CLIENT
For the last 3 days I have requested a Manager from the Card Division to call me an to date I am STILL waiting. I am a long time client of the bank and have been using the online app chat line and that was where I requested a call and was told twice that I would receive it. I also complained on their customer complaints email address and have not received a reply. I am very disappointed.
0 replies
68 months ago
BAD SERVICE
For days now I have both called and emailed to complain about the "Driving Less" where i was told I could save an my premium by giving my odometer reading each month and sending a photo thereof. I cannot get any satisfaction from anyone.
53 replies
69 months ago
Bad service
I received an email From Soul Abraham CEO of retail offering me the chance to get UBI DRIVE LESS and save up to 30% of my premium. The instructions they’ve sent do not work and I am not able to log onto that site to enroll in this. I’ve tried for 2 days now to call them on their customer care line but that cuts out. I’ve sent email as well. Still waiting for them to help
53 replies
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1 Star
15 (100%)