Active since May 2016
Essentially Natural are an amazing company. Their products are amazing and the range is extensive, they are also well-priced and delivery is quick and efficient. However, their generosity of knowledge sharing is what truly sets them apart. From product descriptions to how to use the product is such a pleasure. It's my go-to site for all instructions on the 'how to'. I spend hours on their site learning how to make balms, creams, bath bombs, etc. and the best part is being able to immediately get any missing ingredients. Thank you Essentially Natural. It's a pleasure buying from you.
Excellent prices and extraordinarily fast delivery- very happy
Best service received in a long time from a plumbing company. Sent by the insurance company to replace a burst geyser. Beyond impressed by Philip and Joseph (plumbers) and Zodwa ***ner). They all went out of their way to ensure that the geyser was replaced expertly and quickly. Thank you!
Many thanks to Victor Mgqatsa and the Standard Bank Insurance team (Gugu, Allessa, Caroline) and to Reliable Inno Trading (Zodwa, Philip, Joseph) for the outstanding service. Geyser was replaced and all problems sorted out quickly, efficiently and expertly. Am very happy :)
I have been buying from FTN for the last few years and I have unfailingly received the most excellent service. From buying to the parcel arriving at my door, I have been consistently pleased with their service. It's also such a pleasure knowing that they only stock products that are faithful to nature :). Their product descriptions also make it easy to make informed choices. All in all it's a pleasure to buy from FTN.
Excellent service and great prices. Pleasure to buy from Cartridge Guy
Ordered on the 30th from Woodmead P&P, money deducted immediately, supposed to be delivered on the 1st. Now the 3rd and still waiting. No communications from them and don't bother phoning customer care - took five calls over two days to get them to answer the phone and when they do, they can't assist. So thanks P&P for the worst service ever. So disappointing. Will never use their online service again.
The worst most expensive service I have ever received. Charged for delivery for each item (R85 x 4) and then sent in one parcel, took 4 months to get here, and then still had to pay R500 customs fees. The yoga pants are also too small although I ordered the largest size available, and made from cheap, awful fabric. Just wasted R1,800. Will never purchase from them again
Extraordinary company and amazing people to deal with. Twice now Masterkey has come to my rescue by firstly making a plan to fix my car key and secondly organising for an electrical fault to be repaired (which no-one else could find!). I am beyond impressed with this company and have no hesitation in recommending them.
Shocking service. I have a parcel that's been stuck at Witspos Hub since 8th November 2019. Witspos, Customer Service and Head Office phones ring unanswered (in fact HO just cuts off after first ring). Sent email query to Customer Service and complaint to Complaints - neither answered. Local branch can't / won't help. The lack of service is staggering.
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