JK
Joy K
Active since Jun 2016
31
Reviews
0
Industries
Reviews
31 reviews17 months ago
Absolutely Awesome Fantastic customer service
The consultants at dotsure that handle the claims for my furkids' claims are absolutely Awesome Fantastic. Highly professional and so efficient. It's an absolute pleasure liaising with them
112 replies
27 months ago
No response to my claim
I am still waiting for a consultant to respond to a car warranty claim submitted with a quote from Nissan, yesterday morning. The car cannot be removed from the dealership's workshop as the radiator needs to be replaced according to Nissan
232 replies
28 months ago
Disgusting service
What absolutely despicable service Cancel my order over and over because of kamstig no stock. Yet stores around Gauteng reflect stock. I place an order again, pay by Standard Bank Credit card that authorised the payment. Now I get a call from Strubensvalley "Ma'am we can't deliver your oorder because you owe us. WT??? How can an online orderbe processed, paid by credit card NOW REFLECT I OWE THEM??? ABSOLUTELY LUDICROUS
129 replies
36 months ago
BOLT ALLOW STAFF TO BE *********
Mrs Carmen Hendrikz used Bolt, Driver David, 0600410092 Registration number CR08KZGP, Toyota Etios on Wednesday 26 April, 11h50 to 12h00. From Medicross Roodepoort at Princess Crossing to 69 Dromedaris Street, Witpoortjie, Roodepoort. Her house keys were left in the car. DAVID HAS NOT RESPONDED TO CALLS & WHATSAPP MESSAGES TO PLEASE RETURN THE KEYS NOR HAS ROZANNE FROM Help@bolt.eu GIVEN US ANY CUSTOMER SERVICE IN RETRIEVING THE KEYS. BOLT SIMPLY REFER TO Ts& Cs ABOUT IT'S RIDER'S RESPONSIBILITY. DOES THIS THEN GIVE THEIR STAFF FREE REIGN TO BE *********. THIS IS ABSOLUTELY DISPICABLE AND THEY MUST NOW PAY FOR THE REPLACEMENT OF LOCKS AND NEW KEYS.
0 replies
40 months ago
TOTALLY INCOMPETENT AND HEARTLESS
They are absolutely incompetent AND heartless. A customer paid R750 via Easy Pay at Shoprite in General Pienaar Ave WITPOORTJIE on 2nd December. Today is the 24th. Their Collections Call Centre agents phone her daily at 07h35 demanding payment and threatening to hand her over. She has sent them the Proof of Payment slip 6 times AND I have sent it 4 times. They R sooo incompetent and can still not credit her Contempo account that SHE PAID ON THE 2ND DECEMBER. AND THEY INSIST ON HARASSING HER DAILY CAUSING HER UNDUE STRESS AND HER BLOOD PRESSURE TO ROCKET, WHICH IS A HEALTH RISK AT HER AGE
0 replies
42 months ago
Customer Service pa4 Excellance
Customer service is par excellance. Consultants go out of their way to explain their products, customize your portfolio to suit your specific needs, correspond regularly and are so caring and supportive
132 replies
43 months ago
The best insurance company in South Africa
Nadia Pillay like all their consultants are so empathetic and kind and caring when a furkid passes or even just needs medical assistance. They are all so professional and efficient. Unlike the service I am receiving from Takealot
133 replies
43 months ago
Worst customer service experience EVER!!!!!
Absolutely disgusting customer service. I have to date not yet received the two items I orderedlast week. A parcel was delivered to my office last Friday with kids toys in. WHICH I DID NOT ORDER. AND WHAT A MISSION WITH THE INCOMPETENT ONLINE STAFF. CREATING RETURN TICKETS FOR THESE TWO ITEMS I HAVE NOT YET RECEIVED OR FOR MY PREVIOUS ORDER WHICH I HAVE USED. THE CEO MUST NOW GET MY ORDER DELIVERED TO ME
0 replies
43 months ago
Dotsure is the best
Absolutely Awesome Fantastic customer service just received from Rebecca. She added my new furkid to my policy as well as offered funeral cover
133 replies
47 months ago
Absolutely Awesome Fantastic customer service
Absolutely Awesome customer service when joining and even better customer service when putting in a claim
134 replies
Review Distribution
5 Star
15 (48.38709677419355%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (6.451612903225806%)
1 Star
14 (45.16129032258065%)