Active since Jun 2016
I have started a claim on my house insurance with Dial Direct on the 4th of January and it is still not resolved! I have a water leak in all my pipes and it would need a reline, they have sent out twice a leak detection company they both came to the same conclusion. The insurance accessor also agreed that a reline would be necessary. They dont answer calls or don't even answer emails! I have been with them for many years - always paid premiums in time! Very disappointing!
Sorry the problem is still not solved, the frames are still under guaranty. The owner of Econo Windows, Mr Richardson came to view. He wants to replace certain parts of the aluminium and butcher them together on my balcony. His technician was here previously and told me that they have to make complete new frames and doors. I am very disappointed
Econo Windows Cape Town has installed 3 sets of sliding windows. I have been extremely unhappy with them from the start. The glass is vibrating in the wind and they are difficult to slide. The representative was here to install new rollers and paint the frame. The paint of course did not last and the movability did also not last. Now a couple of years down the line, the aluminum frames are corroding and the coating is bubbling . I have been in contact with the company non stop since January this year, nothing has been done. I expect a decent replacement and reliablity in fixing this problem once and for all. I will not except another shabby quick fix.
<p>The issues have been resolved, Stucco Italiano has payed my deposit back for the 2nd phase that I had planed and cancelled. They also offered to come and have a look at the 1st phase floor that they had done and would be prepared to improve on it</p>
<p>I had Stucco Italiano do a bathroom and bedroom floor, the result was shocking looked like an old floor with dark marks on a white floor and bubbles in the glaze. They did it a second time - not much better it took all together 8 weeks. I had booked a 2. Phase, kitchen and lounge with them, which I cancelled. They kept half of my deposit and charged me an additional R 1800 for a technical advisor to come out - Shocking - everybody please stay away from this company!</p>
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