PG
Promise Grill Restaurant
Unclaimed Business
PG
Promise Grill Restaurant
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBD
Beatrice D
1 reviews | Active since Jan 2020
23 Jun 2024, 07:44
great food
first time trying them . nice!
Helpful (0)
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Beatrice D
1 reviews | Active since Jan 2020
23 Jun 2024, 07:44
great food
first time trying them . nice!
0
Replies (0)LD
A
Anonymous
1 reviews | Active since Jan 2020
2 Aug 2017, 09:34
Promise Grill Meyersdal
<p>George(THE MANAGER) I would just like to say that I am very unhappy with the way you spoke to my wife over the phone.While she was querying for a booking you had a very obnoxious attitude and put the phone down in her ear.CUSTOMER LOST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>The manager is supposed to lead by example how do you run a business???</p> <p>Seems to me the only PROMISE you can deliver is BAD SERVICE!!!!!!!!!!</p>
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Anonymous
1 reviews | Active since Jan 2020
2 Aug 2017, 09:34
Promise Grill Meyersdal
<p>George(THE MANAGER) I would just like to say that I am very unhappy with the way you spoke to my wife over the phone.While she was querying for a booking you had a very obnoxious attitude and put the phone down in her ear.CUSTOMER LOST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>The manager is supposed to lead by example how do you run a business???</p> <p>Seems to me the only PROMISE you can deliver is BAD SERVICE!!!!!!!!!!</p>
0
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Anonymous
1 reviews | Active since Jan 2020
11 Jul 2017, 15:05
Absolutely MORTIFIED by the disrespect! Promise Grill Meyersdal
<p>Made a booking for the sushi special. <br />emailed and phoned multiple times to ensure that everything is still in order.<br />AS NO ONE took my order as i was told their emails are down and someone will contact me back in regards with this . i am still waiting. <br />as the day progresses 16H00 still i have heard nothing. assuming that my order has not yet reached the chef, because i received no email stating it was booked or received a phone call as promised. i had the decency to CALL BACK AND CANCEL my booking as i can not make it due to unfortunate matters, I Get yelled at, being told that the customer is not always right the phone being slammed down in my ear TWICE and as i assured her i wil definitely not be coming back i was being yelled at to never return i asked for her name and she kept on giving me a ridiculous name refusing to tell me. i understand that the sushi is pre-made but at least letting me know that my order has been put through or at least giving me some hint of confirmation i feel this was not Customer service AT ALL i am so disappointed as i visit this restaurant frequently! <br />I am Shocked by the manner this was dealt with.</p>
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
11 Jul 2017, 15:05
Absolutely MORTIFIED by the disrespect! Promise Grill Meyersdal
<p>Made a booking for the sushi special. <br />emailed and phoned multiple times to ensure that everything is still in order.<br />AS NO ONE took my order as i was told their emails are down and someone will contact me back in regards with this . i am still waiting. <br />as the day progresses 16H00 still i have heard nothing. assuming that my order has not yet reached the chef, because i received no email stating it was booked or received a phone call as promised. i had the decency to CALL BACK AND CANCEL my booking as i can not make it due to unfortunate matters, I Get yelled at, being told that the customer is not always right the phone being slammed down in my ear TWICE and as i assured her i wil definitely not be coming back i was being yelled at to never return i asked for her name and she kept on giving me a ridiculous name refusing to tell me. i understand that the sushi is pre-made but at least letting me know that my order has been put through or at least giving me some hint of confirmation i feel this was not Customer service AT ALL i am so disappointed as i visit this restaurant frequently! <br />I am Shocked by the manner this was dealt with.</p>
0
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Anonymous
1 reviews | Active since Jan 2020
26 Jan 2017, 22:12
My laptop
<p>Hi I just want to know that can i get the serial number of my laptop coz I lost my laptop and I want to open the case at the police station. I bought my laptop in 2011 and I just lost my receipts.</p>
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Ryno M
1 reviews | Active since Jan 2020
26 Aug 2016, 13:02
70th Birthday Reined
<p>It is with a heavy heart that I wright this, on the celebration if my Grandmothers 70th birthday our family came together most from very far and was booked to have supper at The Promise Grill In Meyersdal Alberton. When we arrived we were set up in the corner of the restaurant which was intended for conferences and was as such not really paid attention to by the staff.</p> <p>As this was a special occasion we did not mention anything to the staff as to not ruin the evening, however as we all decided on our meals we were met with great disappointment as we were served Stir fry vegetables and underwhelming food. This was of great disappointment as we were use to a extraordinary well prepared meal with extraordinary well prepared vegetables and service.</p> <p>We all had our meal but was extremely upset with the quality in service as well as food, there was no atmosphere what so ever. We left this to be settled the next day due to the importance of the occasion. We were met by a staff member whom said that he would need to talk to the manager and took down our contact details, up until now we have not heard a word from him nor any manager from the restaurant.</p> <p>We then took it upon ourselves to return to the Promise Grill as to see what they have done to rectify the situation to no avail, no one had any idea about what had happened nor were they in the least accommodating, yet they felt that a simple Sorry would be educate.</p> <p>I will never again support nor do I suggest the promise grill at Meyersdal Alberton to anyone reading this…</p> <p>To ruin a evening is one thing but to ruin a family get-together for a 70th birthday is just disgusting and unacceptable.</p>
Helpful (0)
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Ryno M
1 reviews | Active since Jan 2020
26 Aug 2016, 13:02
70th Birthday Reined
<p>It is with a heavy heart that I wright this, on the celebration if my Grandmothers 70th birthday our family came together most from very far and was booked to have supper at The Promise Grill In Meyersdal Alberton. When we arrived we were set up in the corner of the restaurant which was intended for conferences and was as such not really paid attention to by the staff.</p> <p>As this was a special occasion we did not mention anything to the staff as to not ruin the evening, however as we all decided on our meals we were met with great disappointment as we were served Stir fry vegetables and underwhelming food. This was of great disappointment as we were use to a extraordinary well prepared meal with extraordinary well prepared vegetables and service.</p> <p>We all had our meal but was extremely upset with the quality in service as well as food, there was no atmosphere what so ever. We left this to be settled the next day due to the importance of the occasion. We were met by a staff member whom said that he would need to talk to the manager and took down our contact details, up until now we have not heard a word from him nor any manager from the restaurant.</p> <p>We then took it upon ourselves to return to the Promise Grill as to see what they have done to rectify the situation to no avail, no one had any idea about what had happened nor were they in the least accommodating, yet they felt that a simple Sorry would be educate.</p> <p>I will never again support nor do I suggest the promise grill at Meyersdal Alberton to anyone reading this…</p> <p>To ruin a evening is one thing but to ruin a family get-together for a 70th birthday is just disgusting and unacceptable.</p>
0
Replies (0)KR
KOMA R
1 reviews | Active since Jan 2020
26 Jul 2015, 20:12
HIPOCRITE RESTURANT OWNER
I have always patronised and supported the restaurant since its started operating and also well known by the waiters. Every time I visit the restaurant a service a substantial bill with my family. Today I really had the terrible experience of bad attitude and intimidation by the owner who always when we visit the restaurant like today he who jump ,hug you usher you to the table but a typical hypocrite he is he all of a sudden with no apparent reason started making unfounded accusations of getting in front of his so called other client on the buffet table. As petty as he is and behaving so childish he could not even engage in a simple dialogue despite his own waiter trying to correct nuisance behaviour and false accusations. I suppose it more than that and unfortunately such prejudice is no longer tolerated and should be condemned at all cost. All these years the smiles ,hugs and ushering was just pretending .\ WHAT A HIPOCRITE OF AN OWNER".At least the best I could do is to pay my bill of R390 and left all the food on the table to avoid further humiliation. \""PROMISE RESTUARANT AND THE OWNER \"" I promise you a no and never again after so many years. """
Helpful (0)
|Replies (0)KR
KOMA R
1 reviews | Active since Jan 2020
26 Jul 2015, 20:12
HIPOCRITE RESTURANT OWNER
I have always patronised and supported the restaurant since its started operating and also well known by the waiters. Every time I visit the restaurant a service a substantial bill with my family. Today I really had the terrible experience of bad attitude and intimidation by the owner who always when we visit the restaurant like today he who jump ,hug you usher you to the table but a typical hypocrite he is he all of a sudden with no apparent reason started making unfounded accusations of getting in front of his so called other client on the buffet table. As petty as he is and behaving so childish he could not even engage in a simple dialogue despite his own waiter trying to correct nuisance behaviour and false accusations. I suppose it more than that and unfortunately such prejudice is no longer tolerated and should be condemned at all cost. All these years the smiles ,hugs and ushering was just pretending .\ WHAT A HIPOCRITE OF AN OWNER".At least the best I could do is to pay my bill of R390 and left all the food on the table to avoid further humiliation. \""PROMISE RESTUARANT AND THE OWNER \"" I promise you a no and never again after so many years. """
0
Replies (0)HJ
Harald J
1 reviews | Active since Jan 2020
27 Jun 2015, 18:37
Give it a miss
Glazed Duck tasted old and the texture was rubbery, Oxtail was tough and clean bones were found in the gravy which left one wondering where the meat had disappeared to as it was not in the gravy either. Meal was taken back without any complaints. Then came the Schnitzel and it was the thinnest I ever had (meat is +- 150g ) all one tastes is seasoned breadcrumbs it comes with chips and sticky gravy for 110 .-Rand! The Burger is boring, plain and uninspiring. The kitchen situated next to the toilets was in a mess. Warm buns and Butter upon arrival were the highlight of our dining experience.
Helpful (0)
|Replies (0)HJ
Harald J
1 reviews | Active since Jan 2020
27 Jun 2015, 18:37
Give it a miss
Glazed Duck tasted old and the texture was rubbery, Oxtail was tough and clean bones were found in the gravy which left one wondering where the meat had disappeared to as it was not in the gravy either. Meal was taken back without any complaints. Then came the Schnitzel and it was the thinnest I ever had (meat is +- 150g ) all one tastes is seasoned breadcrumbs it comes with chips and sticky gravy for 110 .-Rand! The Burger is boring, plain and uninspiring. The kitchen situated next to the toilets was in a mess. Warm buns and Butter upon arrival were the highlight of our dining experience.
0
Replies (0)